Avaliações (8.382)

Classificação geral
4,3
Número por nível de avaliação
  • 66% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 13% das avaliações são de 1 estrelas
29 de janeiro de 2024

ME HAN ELIMINADO COMO ADMINISTRADORA D EMI CUENTA EMPRESARIAL DE FACEBOOK Y INSTAGRAM. NO HAY FORMA DE ACCEDER Y NO ENTIENDO PORQUE LA HAYAN ELIMINADO ya que no hay forma de averiguarlo.

Traces of the World
Espanha
Aproximadamente 3 anos usando o app
Meta deixou uma resposta 2 de fevereiro de 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña detallada. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos continuar apoyándolo directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

26 de dezembro de 2023

excellent

Themiy Store
Estados Unidos
4 meses usando o app
Meta deixou uma resposta 29 de dezembro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

6 de abril de 2024

1. NO Support. I have reach out numerous times, no response.
2. You are required to use Shopify Payments. Why? Kickbacks?

I just wanted to be able to sell on Facebook and Instagram without issues. If you are wanting simplicity, this is NOT the app for you.

The Earphone Guy
Estados Unidos
Aproximadamente 3 horas usando o app
22 de janeiro de 2024

GANZ SCHLECHT - BEI PROBLEMEN MIT META GIBT ES KEINE LÖSUNGEN UND KEINEN KUNDENSERVICE!

Meta - Facebook und Instagram - sind unerlässliche Tools. Obwohl ich jeglichen Anweisungen gefolgt bin, ist es mir bis heute nicht gelungen,
- dass ich Werbung schalten kann
- dass ich meine Zahlungsmittel verifizieren
- das die Werbeeinschränkungen auf meinen Konten aufgehoben wurden
- ein Ticket zu eröffnen
- das der Kundenservice reagiert und mir eine andere Lösung anbietet als Links, die ins Nirwana enden
- Shopify mit Meta zu verknüpfen

valleygrapes
Alemanha
9 meses usando o app
Meta deixou uma resposta 26 de janeiro de 2024

Hallo!

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchte Ihnen gerne bei einer Lösung behilflich sein.

Bitte kontaktieren Sie unser Business Support-Team über diesen Link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram damit wir kann direkt mit Ihnen Kontakt aufnehmen und sicherstellen, dass Sie das bestmögliche Erlebnis haben.

Danke schön,
Meta-Unterstützung

26 de junho de 2024

Det tager 1000 år at få godkendelse

Solskin Smykker
Dinamarca
Aproximadamente 2 meses usando o app
19 de setembro de 2024

kan wat duidelijk

Rennvo
Países Baixos
13 minutos usando o app
18 de janeiro de 2024

Love how easy it went and how it showed on Instagram.

Life is Gourd
Estados Unidos
2 dias usando o app
Meta deixou uma resposta 26 de janeiro de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

3 de março de 2024

nice

beauty art
Estados Unidos
Aproximadamente 2 meses usando o app
Meta deixou uma resposta 8 de março de 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

14 de dezembro de 2023

We recommend ofcourse

Leather Bold
Estados Unidos
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 15 de dezembro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

26 de janeiro de 2024

Hello,

We have a store on Facebook BUT THERE'S NO WAY to access it now. Our website moved to other Shopify address, and the store is linked to the old Shopify address. When I tried to link Facebook in a new Shopify store it said that I must go to the old store and unlinke the Facebook sales channel, I did that and after that came back and now the error massage says "These assets are already linked to a shop. Since you don’t have permission to edit the catalog connected to this shop, a Business Manager admin must assign you Manage catalog permissions to continue.", but my page IS AN ADMIN. What admin permissions are you referring to if I have the admin role of the page I am trying to reconnect to a new Shopify store ( with the same products); I need to access my Instagram and Facebook store to edit prices ( or relink it fully so the pricing is up to date) but the IG/FB store is NOT ACCESSIBLE through meta business suite AT ALL! The help support on Shopify ( as they mention it will be provided by Meta for those who use this as point of sales) is giving Error page. This all is very frustrating.

Jinshininstitute updated
Estados Unidos
Aproximadamente 1 hora usando o app
Meta deixou uma resposta 2 de fevereiro de 2024

Hi There!

Thank you for taking time to leave a detailed review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support