Avaliações (4.759)

Classificação geral
3,8
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
4 de outubro de 2020

I love this app, I'm using it to start my Online Store, It's easy to use and very helpful with helping me accomplish my goal

Forever Trish Luxury’s
Estados Unidos
Aproximadamente 2 meses usando o app
16 de junho de 2023

I am seeing drafted products in ads using the feed. Can you help? The Facebook store itself seems to show the correct products, but drafted products somehow make it to the ads.

By Boel
Dinamarca
Mais de 2 anos usando o app
Meta deixou uma resposta 27 de junho de 2023

Hi There!

Thank you for taking time to leave a review. We would like to assist you with a resolution regarding your drafted products within ads.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

27 de janeiro de 2021

usei esse aplicativo para adicionar o pixel a minha loja. foi muito bom a experiencia, recomendo muito

animallworld.com.br
Brasil
Aproximadamente 2 meses usando o app
15 de novembro de 2020

I found it really easy and informative. Especially for a newbie like myself who is new to the world of ecommerce.

The Sugar Free Pantry
Austrália
Mais de 1 ano usando o app
5 de maio de 2021

It seems that we are all facing the same problem. I have been locked out from my FB and unable to connect to my Instagram from FB as well. Also the products that have been deleted on shopify still pops up on FB side. Am not sure why and FB send message to say to many broken links to shopify.B Best to remove the app until things are more stable. But like what everyone says, its a lot of time wasted and trying to set it up again!

GIN & JACQIE
Malásia
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 7 de maio de 2021

Hey there! Thanks for taking the time to leave your feedback - it's always valuable to our developers to know where they can improve. I've sent you a follow-up email and hope to hear back from you soon! - Jake, Shopify Support Specialist

2 de outubro de 2020

so far so good have not used it yet, but will be using it in the future, just getting started...so may take a while

LaneyBugs
Estados Unidos
Aproximadamente 1 mês usando o app
26 de fevereiro de 2021

This was looking to be a scary process but, overwriting existing shop but, everything looks terrific.

CatWalk Harness Co.
Estados Unidos
Aproximadamente 1 mês usando o app
21 de março de 2023

Not sure why most of the time Ads accounts are getting banned or restricted. We are clothes and accessory seller for women, men and kids still our ads account got restircted or banned and we are not getting any solution.Removal of restriction is very difficult and no proper support from FB.
There is no Live chat support from FB who can help customer to clear such restriction or banns.
thanks FB to provide live chart support since we are not expert in FB..............THANKS

SVB Ventures
Índia
Mais de 3 anos usando o app
Meta deixou uma resposta 3 de maio de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

20 de maio de 2022

I have tried several times to be able to update my Facebook Shop with my Shopify site and no matter what I do, it will not sync and update. Everything in my shop is outdated by 6 months or more. Still contains items that I don't offer anymore. I have tried several times to add the "Pixel" and wither the instruction don't load or are not very helpful in the instructions that it gives.

Simply Southern Tee’s & Tumblers
Estados Unidos
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 24 de maio de 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with syncing your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

1 de outubro de 2020

The Facebook connection feature seems to be working properly right now, but I'll have to see more as I work through setting up my store. If I have issues, I will reach out to your support team.

Soul City Logistics
Estados Unidos
Mais de 1 ano usando o app