Facebook & Instagram

Our facebook and instagram is still on review. Can you help us about this

Using Facebook and Instagram to promote Parfum Facebook's broad reach and engagement tools have helped me connect with customers and build a loyal community. On Instagram, the visually appealing platform, along with Stories and influencer collaborations, has showcased the product beautifully and boosted sales. Both platforms are essential for effective online marketing and have significantly enhanced my product's visibility and success.

Its been 5 months since i downloaded it to my store and i have been attempting multiple times to set it up, but every time it stayed in synchronizing additional information
I would like to find out what im missing here

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

Good app, has the main features. However in my opinion as a such delay for notification and get the update information from Facebook ADS portal.

disgusting and no help....I wish I could leave a negative one hundred review. We aren't some lying media corporation, just a mom and pop crystal jewelry company looking to get out products out there.

It sucks bad I spent 55 minutes on tech help with no resolution. I can not edit or update my shop pages. Ive wasted hours trying to get this to work.

It stopped working and no one will respond about getting help to try to fix it. It has been saying that the account is in review for over a month now when its supposed to take 24 hrs to reconnect. It sucks because I can't sell anymore using the platforms.

How do you reach a real person??? It is IMPOSSIBLE for me to reach a human for help with my Facebook account. I've sent messages after messages just asking if someone could reach out to me to guide me to fixing the issues I am having. It has been over a year and still not one Facebook help support person contact me.

So, now my accounts in limbo. And costing me money.

Ps. I don't like TikTok really. But, easier to get customer support help there than Facebook. Which is ridiculous because of Facebook size and standing.

" If I could get Facebook customer support a half of star ⭐ I would. And that is being kind"

The app is still having issues connecting shop catalogues to Facebook ads Manager. There are no instructions and even tech-support does not have solutions. Again a colossal waste of time.