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Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......
I used this app to help build my business from scratch. It seems to be working well so far. I expect I'll continue to use it for now
The app have huge issues with facebook catalogue, and my current ads stopped. If you use facebook conversion or catalogue ads, this app after setting will delete your current catalogue and will create a new one that doesnt work.
Thanks for letting us know how the new Facebook Channel has been for you! When you have a new catalog, you do need to run new ads. We know how frustrating that can be, and I'm going to send you an email to see how you're getting on now. - Cíara, Shopify Support
I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.
The app was easy to navigate and I was able to connect shopify with facebook with no problems at all.
Well, for the moment i am in the process of programming my companion on facebook everything seems good except that this is my first expérience, suddenly i always have to redo the actions to master them well.
Very helpful, I love it! It really helps me with my store! Great app to use to start your store!!!!!
I think I have the same error as other people here, The Pixel profile cannot be selected because after I select it, it displays the same error: You've chosen a data sharing preference, but need to select a pixel to complete setup. I really cannot understand how a billion dollar company like Facebook cannot fix a bug that people complain about it for such a long time. I really don't understand ...
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
TERRIBLE! The FB app asked me to reconnect our store, so I tried that, it didn't work. So I begin the uninstall then re-install. Now I'm getting the same "there's no page at the address" error message. I've tried log out/back in, restart comp, try different browsers and it's all the same error message. What on earth type of app is this?!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. We do notice this issue affecting a couple merchants so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
I will use this app to help drive traffic. I'm not sure if I did everything correctly but hope it works.
Thank you for sharing your feedback! We work hard to improve our app functionality, so I’d like to ensure you are getting the most out of the app. I will be sending you an email shortly to get in touch. - Anna, Shopify Support