Avaliações (4.864)
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It's great to have the convenience of FB and Insta shop but it's been selling products that have been sold out. It's supposed to read inventory from Shopify through the app connection. It's leaving customers extremely frustrated and it has everything to do with bugs within your platform or bridge between Shopify and facebook. Needs to be fixed. Better to have people shop the website directly than to deal with the backlashes of this.
The set up was easy. For some reason, it deactivates itself sometimes from my shopify store and has to be set up all over again. I'm assuming that's whenever more products are added to your shop's store.
Great experience so far.... Seamless integration from Shopify. I hope FB add features that make selling easier than selling on Amazon
As I work from Germany and also my administration team is in Germany I would like to get a documentation in German language ;-)
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Pretty useless. I have been trying to create retargeting Ads and it impossible. I keep getting the same error message saying "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." There is nothing wrong with my Ads account, I have already check everything I could think of. I have no problems publishing Ads directly from Facebook, but what is the point of having the app then?
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing while creating targeting ads. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
It was good I liked the app helped me a lot look forward to using it hope it improves my sales thanks heeps
Hey there! Thanks for taking the time to send along a review. I've sent you an email with some resources on how you can further improve your sales using the Facebook app. Look forward to hearing from you if you have any questions! - Jake, Shopify Support
I Haven't been able to download this app in 3 days!! Keeps say URL is wrong, this needs to be fixed.
Thank you for taking the time to leave your review. I'd like to look into the issue you are currently experiencing. I will be sending you an email soon to ask for more information. Look forward to hearing back. - Anna, Shopify Support
Bom, integrado e facilita bastante - porém encontrei um erro - A loja no Instagram e no Facebook mostram o preço de comparação. Deve mostrar o preço de venda.
It’s good to use . It’s takes time getting used to it and getting the hang up of . You’ll love it !
Thanks for sharing your thoughts! I'm glad to hear that you're taking your time to learnt he app and get used to it. On that note, I wanted to share some resources that could help with the learning process! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Works flawlessly and I would've been giving it a 5-star rating IF IT WASN'T FOR THE ONE FEATURE THAT ABSOLUTELY INFURIATES me: Whenever I add a new product to my stock in Shopify, a Facebook-post automatically appears on my business accounts feed. It floods the feed, so my followers unfollow my business site, because they feel I'm spamming them, or suspect that I've been hacked. What p*sses me off the most is that it can't be turned off?!?!? * * * Shopify and Facebook - please, please, please give us the opportunity to at least turn this feature off * * *
Hi there!
Paola here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app.
I can certainly understand how these updates are overwhelming for your followers and, therefore, you want it to be turned off. This feature is controlled entirely by Facebook and it can't be removed from Shopify's end. However, I will be reaching out to you shortly through email with steps that worked in my personal experience.
I look forward to chatting with you soon!
Paola | Shopify Support