Facebook & Instagram , 4.688 avaliações

Classificação geral
3,8
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
4 de outubro de 2020

I used the app to help me set my Shopify store. Very easy and very useful in integrated Facebook with my store.

She Drops Gems
Estados Unidos
4 meses usando o app
Data de edição: 10 de outubro de 2020

Good app i have comfortably been able to create ads and promote my website efficiciently and with success on facebook. thanks guys

VitalPortaGear
Reino Unido
10 dias usando o app
30 de novembro de 2020

If I could zero stars I would! I have reached out to Facebook and Shopify numerous times over the past month due to not being able to publish my Facebook page. I have sent tons of screen shots of the errors that they have asked for and they all seem to not know what is going on with my page. Facebook is keeping me from selling my boutique clothing due to horrible customer service! It's hard to believe that no other business owners have had this same problem.

Ocean Dream Boutique
Estados Unidos
3 meses usando o app
Meta deixou uma resposta 1 de dezembro de 2020

Thanks for sharing your feedback! It sounds like you've been through a lot, and I'd love to help you work through this. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

13 de setembro de 2020

Not too Shabby--- Pulled me thru!!! Was A bit confusing... but I made the connection..................

OMGTooCOOL
Estados Unidos
4 meses usando o app
29 de novembro de 2020

A lot easier than I had first anticipated. Which is great for someone computer illiterate. Easy peasy, lemon squeezy

LatinxEyelashes
Austrália
10 dias usando o app
25 de setembro de 2020

Cool bhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Sensorreal
França
10 dias usando o app
30 de setembro de 2020

o app cada vez melhorando mais, a equipe tá de parabéns mesmo
show, uma ótima ferramenta para nós que comerciantes...

DELLES STORE
Brasil
10 dias usando o app
28 de julho de 2022

Even if a product has multiple images, only one image is linked to Instagram Shopping.
This specification makes it impossible to take advantage of Instagram as an image SNS. A single image does not inspire users to buy.

MOOD
Japão
3 meses usando o app
Meta deixou uma resposta 29 de julho de 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

10 de fevereiro de 2021

Shopify told me that my Instagram app was no longer up to date and to install the new Facebook app. Since doing this, we have lost both Facebook and Instagram shopping and when I try to reconnect, I am told some of our products are not suitable and the shop is denied. Even after having deleted said products from Shopify, it is still not working. Can somebody please offer some advice as we have lost two shopping channels. Very, very upsetting!

Miles Kelly
Reino Unido
3 meses usando o app
Meta deixou uma resposta 11 de fevereiro de 2021

Thank you for taking the time to leave a review. This certainly does not sound like the expected behaviour when migrating over to the new app. When it comes to account and product eligibility, this is something determined directly by Facebook so it would be best to contact Facebook directly regarding your shop's eligibility. However, I'd like to hear more details on your experience to see if I can provide some resources or guidance in getting this resolved. I will be sending you an email shortly to learn more about what happened. Look forward to your reply. - Anna, Shopify Support

16 de janeiro de 2021

Okay to use. Fairly easy to set up but a bit difficult to find the accept bottons - some at the top, some at the bottom. Needs consistency.

Gifts Actually
Austrália
3 meses usando o app