Facebook & Instagram , 4.688 avaliações

Classificação geral
3,8
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
12 de novembro de 2023

works good

USA Laptop Shop
Estados Unidos
4 meses usando o app
Meta deixou uma resposta 20 de novembro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

10 de julho de 2023

This application has not been a positive experience and has consumed a considerable amount of time. Despite attempting to resolve issues related to connectivity and verification for over 10 days for now, the problems have only worsened with time. Recently, there was an attempt to start over by disconnecting from Shopify, but this resulted in a complete disconnection of the catalog, making it impossible to reconnect. The app claims that the asset is already connected and directs the user to the commerce manager, which provides conflicting information about the connection and rejections. Numerous attempts have been made to connect, but there is no one to contact for assistance and no response to messages. This is frustrating as I still not authorized or verified on Facebook or Instagram. It is recommended that others avoid this app and focus on their website and email list instead.

WAKANDA
Egito
8 meses usando o app
Meta deixou uma resposta 18 de julho de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2 de agosto de 2023

Very tired of this app.

Nothing works, meta business is so useless, i can't sync my products via shopify on instagram....

It's impossible to get support from META, most useless support i've ever tried.

Prove Them Wrong
Dinamarca
Quase 2 anos usando o app
Meta deixou uma resposta 18 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

13 de novembro de 2023

Great app. ! a little conversome to setup but is worth it

VortexTeeHub
Estados Unidos
4 dias usando o app
Meta deixou uma resposta 20 de novembro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

12 de março de 2024

Not Loading

Make It Pop
Singapura
Aproximadamente 1 hora usando o app
Meta deixou uma resposta 15 de março de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

9 de dezembro de 2023

GOOD WORKING PLATFORM

BLACK EAGLE
Estados Unidos
Aproximadamente 4 horas usando o app
Meta deixou uma resposta 15 de dezembro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

7 de janeiro de 2024

Bueno

My Store
Chile
Aproximadamente 2 meses usando o app
Meta deixou uma resposta 12 de janeiro de 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

20 de agosto de 2023

Haven’t been able to connect my shop to this. I want to show my shop on instagram. Meta staff are NOT helpful at all. I’ve been emailing and begging for help for 62 days. They are useless and have zero empathy. It’s all “upload a screen recording” then do this 20 step ritual that won’t work, then we’ll close your ticket and ignore you. I’m losing out on potential sales with the lack of help. Terrible platform, im stuck in the mud and no one will help me!

The Cosmic Butterfly
Reino Unido
3 meses usando o app
Meta deixou uma resposta 25 de agosto de 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2 de outubro de 2023

best way of ever connecting my items to Meta

Mo's Décor & Laser Engraving
Estados Unidos
Aproximadamente 2 anos usando o app
Meta deixou uma resposta 6 de outubro de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

19 de julho de 2023

So far is great, easy to add products and configure the store with Shopify. And excellent that it will sync also with Instagram.

DV Clothes
Estados Unidos
3 meses usando o app
Meta deixou uma resposta 28 de julho de 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support