Facebook & Instagram

Our Facebook and Instagram account have been disabled for almost 2 weeks and we have done all the necessary steps to fix this issue. We have all the information required for our account submitted. We need to fix this issue so we can continue selling on Facebook and Instagram. No one has been able to help us with this ongoing issue.

Easy to use but have only just started so cannot fully judge, if it does what it says I will be very happy

I like it but Meta banded me from ads. My account was hacked during the pandemic and you guys never gave me a chance to talk to anyone. Your site is not friendly at all

For a $trillion company this is one of the worst apps i have ever dealt with.
Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link.
Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option
If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother.
Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc
It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship

I would definitely reccommend both Facebook & Instagram as I always have. They are both great sources to bring your products to people around the globe.

I think there are all sorts of good intentions but they are racing to utilize AI and the bugs have not been worked out. I have had repeated issued in the 3 weeks that I have been trying to use this app and am very frustrated with the delay in getting a person involved to actually fix the issues - many were non issues but AI issues.

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

Local pickup is not working. My account always says it needs to be connected but when i go in, its connected. Products always hidden from the shop

way to buggy, this app does not even have a decent support. try to contact FB support is a impossible quest.
Shops stays (in review) for several months..

Facebook & Instagram Meta Business was very easy to install on my Shopify account. I will be able to market my Original Tigress Pet Shop easily through my Social Media Channels.