Facebook & Instagram , 4.290 avaliações

Classificação geral
3,5
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
4 de março de 2021

it's been ok, I'm still learning how to navigate Facebook through the business stand point but i feel like it could be easier if their wasn't so many glitches

jemscosmetics
Estados Unidos
Mais de 1 ano usando o app
Meta deixou uma resposta 8 de março de 2021

Thank you for taking the time to share your experience. As you know your feedback is very important to us in order to make our app better. I will be sending you an email shortly to ask for more details. Looking forward to your reply. - Anna, Shopify Support

19 de outubro de 2020

still not sure. just wanting to set up a place on facebook to show product and perhaps sell product.

Dazzling Diva SC
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 30 de janeiro de 2021

its been rough with the constant changes and logging off and on. But just have to adapt to it. I thought I had the facebook app connected with my shopify store but then I had to do it all over again. And it says that i have verified my domain on the business mgr but i cant visually verify it.

Cowabunga's Savings!
Estados Unidos
Mais de 1 ano usando o app
Meta deixou uma resposta 2 de fevereiro de 2021

Thanks for sharing your feedback! I appreciate you powering through the setup and leaving us an honest review. You raised some issues that I'd be happy to address. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

4 de outubro de 2020

I did use it but still didnt change the speed... :-/ I dont know how to improve it...I might be hiring an expert to do so.

TheAtypicalProject
Espanha
Mais de 1 ano usando o app
Meta deixou uma resposta 5 de outubro de 2020

Thank you for leaving a review and sharing your feedback. I'd like to learn more about your experience and what you are hoping to achieve using the Facebook app in order to better support you. I'll be emailing you shortly to discuss any comments or questions you have. - Veena, Shopify Support

26 de maio de 2022

I am facing a problem with the pixel, I am not getting the correct events and event parameters in my Facebook Event manager. E.g Facebook Showing 3 purchases but in reality, there are zero purchases and also showing zero conversion value for some orders.

Garvili
Índia
Aproximadamente 1 ano usando o app
Data de edição: 18 de março de 2021

FB services are very important for businesses however more live support is required to enable a smoother and easier access to all the tools, functionalities, and strict business rules. More support please, thank-you.

DealzByLuna
Portugal
Aproximadamente 1 ano usando o app
Data de edição: 15 de novembro de 2020

A bit convoluted, but very useful. I would like to see an "easy button" installed for those "Oops, I had Tequila at lunch" days. I liked the big font...Cause I'm blind as a bat. Colors are cool...I don't know what else to say to get you to accept my submission.

Easy Projector Germany
Estados Unidos
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 16 de novembro de 2020

Thank you for leaving a review and sharing your thoughts! Feedback is extremely important to us, in order to help improve our app and user interface. I'll be sending you an email shortly to see if you have any specifics or further details you'd like to share. - Anna, Shopify Support

14 de novembro de 2020

all good, took some time for some errors, but done at the end. will give it a try, and hopefully have instagram shopping as el l

The Baby Mats Shop
Estados Unidos
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 16 de novembro de 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

21 de novembro de 2020

I haven’t used it yet... I can review again after using it..........................................

TotallyTori
Estados Unidos
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 23 de novembro de 2020

Thanks for taking the time to leave your feedback! Reviews are optional, and if you prefer leaving one after using the app, I can definitely help with this. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

10 de outubro de 2022

Works flawlessly and I would've been giving it a 5-star rating IF IT WASN'T FOR THE ONE FEATURE THAT ABSOLUTELY INFURIATES me: Whenever I add a new product to my stock in Shopify, a Facebook-post automatically appears on my business accounts feed. It floods the feed, so my followers unfollow my business site, because they feel I'm spamming them, or suspect that I've been hacked. What p*sses me off the most is that it can't be turned off?!?!? * * * Shopify and Facebook - please, please, please give us the opportunity to at least turn this feature off * * *

Golfplakat.dk
Dinamarca
Aproximadamente 1 ano usando o app
Meta deixou uma resposta 11 de outubro de 2022

Hi there!

Paola here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app.

I can certainly understand how these updates are overwhelming for your followers and, therefore, you want it to be turned off. This feature is controlled entirely by Facebook and it can't be removed from Shopify's end. However, I will be reaching out to you shortly through email with steps that worked in my personal experience.

I look forward to chatting with you soon!

Paola | Shopify Support