Facebook & Instagram

Constant errors. Disconnected my store from my Instagram for no reason after selling for half a year. No help from customer service. Was just told "It's fixed" after doing nothing. TikTok shop incoming!

Literally broken for me. App settings are blank, and can't actually use it from Meta's end as product fixes and reverification is near impossible.

While both platforms are valuable, Facebook excels in community-building and storytelling, whereas Instagram focuses on visual appeal and influencer-driven marketing. For SIANA AVENUE, leveraging both platforms with a tailored approach—Facebook for storytelling and targeted ads, and Instagram for brand aesthetic and influencer partnerships—could create a well-rounded social media strategy.

The process to set up took a little bit to understand but I was able to get there in the end. Fingers crossed to see if this works.

It's very important to connect your shopify store to your Facebook and Instagram accounts

I was first able to update the shop, but then it said I don't have access. I can't actually see the store on my FB or Instagram page. When I searched items to update the shop (when I had access) it couldn't find my collections or products so I had to search them manually. Needs simplifying.

This is my fifth attempt to set up Facebook and Instagram for my Shopify site, and once again, it hasn’t been successful. The lack of support from Meta is truly disappointing—how can such a massive organization not provide proper assistance for its users? They expect us to invest in ads for marketing, yet we can’t even get our shop set up correctly. Our products are ready to sync and publish, but without adequate support, the process is unnecessarily frustrating. I can't see how we’d feel confident putting money into their ad platform when the basics aren’t working.

me siento comoda en estas plataformas para mi negocio fisico y online, hay cosas que mejoraria, pero estoy conforme.

Though my shop is still under review, this is a very good platform sync that will give my new business a good reach

It is not user friendly. I am not able to make many changes. I don't make any sales from it and I cannot link it to my ads manager to even promote ads. Very frustrating