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I understand that certain data needs to be exchanged between my Shopify site and Meta in order to facilitate a purchase. However, like almost every app on this platform - there is no reason an app needs to have access to all of my customer data and more. If I sell 5,000 products and only one order on Facebook, why do they get access to the 4,999 other customer's data? I think too many times folks click through all the 'Accept' buttons and never have a clue that they are opting to literally share all of their customer's private data with a 3rd party. I have a privacy policy that states I will not share customer details with 3rd parties...and I'm going to stick with that.
I am so confused! First finding where to create and optimize my shop was almost impossible. Second, the sample pictures show the highest price of my items. I have different prices depending on what size t-shirt is ordered. It shows the highest price instead of the lowest. I'm not tech savvy and really trying hard to figure all this out. Very fustrated.
always some issues syncing new products and having them appear on my instagram shop
Easy to use and set up!
Great with connectivity to shopify. Really makes a lot of things easier.
works good, tracking has some improvement points
Great app, but it keeps saying Facebook & Instagram require shop verification to continue selling. Verify business details in their channel. "Nothing to Verify whats strange.
Customer service does not help you with issues. They expect you to troubleshoot the problems on your own. Also the user experience is confusing and rates are overpriced
Extremely complex to use. Without no support from Facebook knowing that i have created a business account. FB should reach out to customers registered for BA if they need technical help or not.
It says that my accounts are already connected to a shopify store. I'm not sure what that is about, but I cannot figure out how to even disconnect the accounts. I've tried uninstalling/reinstalling the app, but it still will not let me select my meta accounts.