Facebook & Instagram , 4.627 avaliações

Classificação geral
3,8
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
13 de setembro de 2020

Lenta la sincronización. Poco intuitiva. Muy bueno el acceso desde Shopify pero cuesta terminar la vinculación.

Tu Vida Healthy
Espanha
28 dias usando o app
Meta deixou uma resposta 15 de setembro de 2020

Gracias por tomarse el tiempo para dejarnos una reseña y compartir sus comentarios. Mejoramos continuamente nuestra aplicación, y su opinión es esencial en este proceso, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Rob, soporte de Shopify

2 de fevereiro de 2021

i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running

Hania Bitar Jewelry
Jordânia
26 dias usando o app
Meta deixou uma resposta 3 de fevereiro de 2021

Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support

16 de dezembro de 2020

Sometimes it is difficult to access Facebook management from here, despite using the right password and user id

VKVeruzka
Estados Unidos
26 dias usando o app
Meta deixou uma resposta 17 de dezembro de 2020

Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support

5 de outubro de 2020

I just setup the app it was straight way but i have not used it yet. I will give feedback on performance later.

GoPremier Deals
Reino Unido
26 dias usando o app
Meta deixou uma resposta 6 de outubro de 2020

Thanks for letting us know how setting up the app was for you, I'm glad you were able to get it done! I'm going to send you an email to check in and see how things are going. - Cíara, Shopify Support

21 de dezembro de 2020

I'm still a beginner with the app. It will be my first time making use of it for my shopify business.

Plants Furnish
Estados Unidos
24 dias usando o app
Meta deixou uma resposta 22 de dezembro de 2020

Thank you for the review! I know that approaching Facebook and social media for the first time can be intimidating, so I've sent you an email with some information on next steps you can take. If you have any questions you can reply right there. Looking forward to hearing from you! - Jake, Shopify Support

18 de setembro de 2021

"reinstall"
message
Hi "This page can't be loaded right now A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later."

REGALOS MX SHOP
México
23 dias usando o app
27 de setembro de 2021

This is not the best app. It was working fine for a bit and now it disconnected Facebook and won't connect my FB Store. I can't even do an ad thru this app. Pretty much useless. There is no one to help with this issue. Also, be aware that when you connect, The app has full power over your FB account as an administrator. Let's hope someone doesn't get ticked and delete everything we worked for.

Chef Gina’s™ Mini Food
Estados Unidos
23 dias usando o app
8 de dezembro de 2020

It was an easy process to set up and I liked that each step was clearly labelled but it was still confusing knowing what I was actually setting up along the way and what I was agreeing to. I did feel a little pressured into clicking yes for everything

Midnight Crusade
Austrália
23 dias usando o app
Meta deixou uma resposta 9 de dezembro de 2020

Thanks for sharing your feedback! Glad to hear that you found the process easy! I'd love to talk more about the parts that were confusing for you. I've sent out an email to you, I hope to hear back from you soon! - Abdalla, Shopify Support

2 de novembro de 2020

FacebookやInstagramを活用してライブや動画配信しながら販売することにメリットを感じています。
しかし、それをやるまでの設定が分かりにくく数週間経過してしまいました。
FacebookやInstagramと連携できると知ってsyoppifai を始めたので、どのような設定が必要なのか具体的に知りたくても、それを知る術がありません。

japanese retro game store
Japão
22 dias usando o app
Meta deixou uma resposta 3 de novembro de 2020

フィードバックと経験を共有するために時間を割いていただきありがとうございます。私たちは、すべての商人がFacebookアプリをセットアップするのに役立つリソースがオンラインで利用できるように、一生懸命取り組んでいます。関連するリソースを見つけたり、アプリを使用するための要件を理解したりするのは難しい場合があることを理解しています。さらにサポートが必要かどうかを確認するために、メールでご連絡いたします。- Anna, Shopify Support

Data de edição: 11 de março de 2021

It only worked to connect Shopify with facebook in a safari window. I tried for a week in chrome and an incognito window since support at facebook said that it would not matter and that facebook should work best in chrome. Facebook chose what picture to display of every produkt, and I have not been able to find where to change that. Facebook only display some of the produkt and not all of them. trying to send the review doesn't work either.

Tamla by Sputnes
Suécia
22 dias usando o app
Meta deixou uma resposta 13 de março de 2021

Thanks for taking the time to share your experience. It sounds like you are experiencing a few issues with the app and I would like to look further into this for you. I will be sending you an email to ask for more details soon. - Anna, Shopify Support