Facebook & Instagram , 4.627 avaliações

Classificação geral
3,8
Número por nível de avaliação
  • 62% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
23 de outubro de 2023

Whay is it not avalible in india

WayImpulse
Índia
Aproximadamente 2 meses usando o app
Meta deixou uma resposta 27 de outubro de 2023

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused, keep an eye out on this page for updates regarding eligible countries:
https://www.facebook.com/help/instagram/321000045119159

Thank you,
Meta Support

19 de julho de 2023

Installed, connected, and received a letter:
Effective August 10, 2023, Shops will no longer be available in your region

To focus on products which drive the highest performance and ROI, and give shoppers the most personalized experience, Shops will no longer be available in your region effective August 10, 2023. Product tagging in posts, Reels, or Stories, and creating audiences derived from people who visited your shop will also become unavailable. To find customers and drive sales to your website, we encourage you to use personalized ads, Reels and messaging.
***********
Explain to me what it means that the store in MY REGION will no longer be open? I live in Europe, do I plan for the store to work all over the world? then why do we need your application, and to charge the store if in 2 weeks - it will be discontinued?

MUZEJ LUTAKA
Sérvia
5 dias usando o app
Meta deixou uma resposta 28 de julho de 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support team via this link regarding the updates for your region:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

4 de dezembro de 2023

k

Loot Lo Offers
Índia
Aproximadamente 20 horas usando o app
Meta deixou uma resposta 15 de dezembro de 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

3 de abril de 2023

no puedo seguir con los paso ya que me dice que esas dos cuentas de face e instagram estan vinvuladas a otras anteriores

Rara Store Bcn
Espanha
10 meses usando o app
Meta deixou uma resposta 3 de maio de 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Gracias,
[Metasoporte].

27 de setembro de 2023

Il y a un problème de tag des produits sur Instagram, comme si l'application se déconnectait régulièrement sans raison, c'est assez pénible.

Pipou
França
Quase 2 anos usando o app
Meta deixou uma resposta 29 de setembro de 2023

Salut!

Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Afin que nous peut vous contacter directement et vous assurer de vivre la meilleure expérience possible.

Merci,
Méta-support

10 de julho de 2023

não consigo editar as informacoes. Enviei mensagem ao support mas ninguem me responde. Os produtos do catalogo não são todos adicionados

FluffyBoom
Estados Unidos
Aproximadamente 2 meses usando o app
Meta deixou uma resposta 18 de julho de 2023

Olá!
Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo inconveniente causado e gostaríamos de ajudá-lo com uma resolução. Você poderia entrar em contato com nossa equipe de suporte comercial novamente por meio deste link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos acompanhá-lo diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
MetaSuporte

16 de março de 2024

crashes

boon.co.ke
Reino Unido
Meta deixou uma resposta 21 de março de 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

17 de fevereiro de 2021

Sometimes things just dont work for some reason and then when you try again they do. a tutorial would make it beter

TheBeeKeepersHoney
Nova Zelândia
Mais de 4 anos usando o app
Meta deixou uma resposta 23 de fevereiro de 2021

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

19 de janeiro de 2021

This app, it worked most of the time but often dropped out and i had to reconnect it to get it working

Miss Tiff Boutique
Austrália
Quase 4 anos usando o app
Meta deixou uma resposta 20 de janeiro de 2021

I appreciate you sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

14 de janeiro de 2023

When this app is working, it's amazing. However, I consistently have to uninstall, reinstall because FB/Shopify can't figure out how to update w/out causing issues for the other side. It is extremely frustrating.

Boutique Adventures LLC
Estados Unidos
Quase 4 anos usando o app
Meta deixou uma resposta 4 de maio de 2023

Hi There!
Thank you for taking the time to leave a review. We hope that your issue is now resolved. If you believe that your issue is still on-going, please let us know, by reaching out to support.

You can contact our support team through this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram, so we can ensure you have the best possible experience.

Thank you,
[Meta Support]