Facebook & Instagram , 4.014 avaliações
Hello. How i can install Facebook channel for second time beacause i was deleted it in first time? The message is : There’s no page at this address
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with installing the Facebook channel. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
It works, but it does not connect to the add manager from Facebook. I Have to run it directly from Facebook.
App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back
Die Grundfunktion der App und die Einrichtung des FB-Shops funktioniert gut, aber im Detail könnte mit wenigen Anpassungen ein viel besseres Nutzererlebniss erzeugt werden. 1. Übermittlung der weiteren Bilder über "additional_
image_link" Attribut in den Datenfeed 2. Datenkontrolle und Hinweis bei z.B. Texten oder Optionen, die in Facebook zu Fehlern führen können (z.B.
oder Tags in Description) Sollte es dazu Hinweise und Tipps gehen, dann würde wir uns über eine Nachricht freuen. Eine erste Support-Anfrage wurde mit Fragen Sie bei Facbeook nach beantwortet, wobei die Daten klar nicht von Shopify übermittelt wurden.
This is not the best app. It was working fine for a bit and now it disconnected Facebook and won't connect my FB Store. I can't even do an ad thru this app. Pretty much useless. There is no one to help with this issue. Also, be aware that when you connect, The app has full power over your FB account as an administrator. Let's hope someone doesn't get ticked and delete everything we worked for.
Hi "This page can't be loaded right now A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later."
Once I set up this app Facebook restricted my advertising and when I sent my ID in for review I was permanently restricted. If someone could point me in the right direction to appeal this decision I would be more than thankful!
Luke here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your restricted Ad account. While Facebook has full control over all suspensions, I am follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.
Luke | Shopify Support
My purchase events were duplicated after I used Conversion API tracking. I could not edit the code to add event_id as custom parameter to avoid this issue.
It's great to have the convenience of FB and Insta shop but it's been selling products that have been sold out. It's supposed to read inventory from Shopify through the app connection. It's leaving customers extremely frustrated and it has everything to do with bugs within your platform or bridge between Shopify and facebook. Needs to be fixed. Better to have people shop the website directly than to deal with the backlashes of this.