Facebook & Instagram , 4.016 avaliações

Classificação geral
Número por nível de avaliação
  • 63% das avaliações são de 5 estrelas
  • 16% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 15% das avaliações são de 1 estrelas
Data de edição: 1 de maio de 2023

I was wondering what I can do about the problem that the fb & Instagram channel are not supported in the Shopify store. Because the tracking has been off the last week and the ads are performing less good now. Is there a problem with my pixel and with the integration of the sales channels to my Shopify shop. I was wondering if there is anything that I can do to fix this issue.

King Amsterdam
Países Baixos
Tempo gasto no app: 4 meses
Meta deixou uma resposta 3 de maio de 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.


Thank you,
[Meta Support].

16 de março de 2023

c'était parfait jusqu'à maintenant, shopify me signal que ce canal de vente n'est pas pris en charge en ce moment.
s'il vous plait, aidez moi à résoudre le problème.
merci d'avance.

Expedit International
Tempo gasto no app: 11 dias
Meta deixou uma resposta 3 de maio de 2023

Bonjour à tous!
Merci d'avoir pris le temps de laisser un avis. Nous nous excusons pour la gêne occasionnée et souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe d'assistance aux entreprises via ce lien afin que nous puissions vous contacter directement et vous garantir la meilleure expérience possible.



28 de janeiro de 2023

I need help connecting my view store on instagram i did everything fb and instagram asked me to do c

Estados Unidos
Tempo gasto no app: Aproximadamente 1 ano
Meta deixou uma resposta 4 de maio de 2023

Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].

Data de edição: 25 de janeiro de 2023

Excelente os dois para interação social e para empresa estou começando usar agora não tenho avaliação definida ainda. Logo terei dados para dar essa avaliação.

Achei Aqui Oferta
Tempo gasto no app: 19 dias
Meta deixou uma resposta 4 de maio de 2023

Obrigado por reservar um tempo para deixar um comentário e compartilhar sua experiência conosco. Agradecemos ouvir nossos clientes!

19 de setembro de 2022

great channel to promote leads and sales! Wish you provided more quick technical support to customers!

Pharaoh Marble Furniture
Tempo gasto no app: Aproximadamente 1 mês
15 de setembro de 2022

I initially had issues with the set up, but after working with support I was able to successfully integrate this app into my Shopify site and can now funnel new customers to my site with ease

Worthy Jams
Tempo gasto no app: 3 meses
18 de maio de 2022

Je vous contact au sujet de mon pixel Facebook, l'évènement achat ce déclenche parfois autre part que sur la page de confirmation de commande. Pourriez vous m'aider s'il vous plaît ? ou vous joindre ?
Merci à vous . Cordialement

Tempo gasto no app: 4 meses
19 de abril de 2022

Plugin is ok, would be nice if it included some way to embed your facebook feed. It's alright for ads and that's about it. If Facebook were to add embed for posts and feed that would be a huge plus!

Tempo gasto no app: Aproximadamente 1 ano
1 de fevereiro de 2022

請問如何回覆發表文章中顧客的留言? 沒有看到可以直接回覆的視窗...如何及時知道有人留言給我 ? 有個客戶半個月前黎顏給我要我的聯絡方式 但我隔半個月無意中看到留言 有些懊惱 .....請問如何設定可以即時知道有留言

Gravity Customization
Tempo gasto no app: 29 dias
Data de edição: 15 de dezembro de 2021

UPDATE: I was able to get Instagram Shopping to work by resolving small issues that I didn't know were related. For example, removing Gift Cards from the Facebook Sales Channel. Now that it is working it seems like a good app. Couldn't get Instagram Shopping to work. For some reason we weren't approved for Shopping. Facebook tells me to talk to Shopify, Shopify tells me to talk to Facebook. I've been getting the runaround for weeks now and it is super frustrating. Two stars because the Facebook shop worked fine.

Po Campo
Estados Unidos
Tempo gasto no app: 12 meses
Meta deixou uma resposta 15 de dezembro de 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up the Instagram Shopping feature. Although Facebook handles these reviews directly - I'm going to follow up with you in an email to open up lines of communication and see where I can help.

Adil | Shopify