Recensioner (6 882)

Helhetsomdöme
4,2
Antal per omdömesnivå
  • 65 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 5 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 14 % av omdömena har 1 stjärnor
6 november 2020

Very nice, 8!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Geneva Swiss uk
Storbritannien
22 dagar användning av appen
16 mars 2021

Got help and support for my requests very quick and helpful. Thanks! We use it for facebook ads and our shop.

Weingut-Erbeldinger
Tyskland
22 dagar användning av appen
1 mars 2021

Setup was easy. Why are you asking me to review it before I got a chance to use it? Also what's with the character limit?

Posture Good
USA
9 månader användning av appen
12 december 2020

Easy to set up, just follow the flow. Hope can help to increase my sales and product exposure. Thank you.

Curvee Shop
Malaysia
22 dagar användning av appen
2 september 2021

I am having the same issue as a lot of other customers are having. I am gathering there is some sort of connection issue between shopify and facebook. I think it's the pixels. In my shopify store it has one pixel number and in facebook I have 2 different one's. I cannot change it no matter what I do. The app to connect shopify and facebook was working fine till April. Then one of my products got restricted. It is a cutting board, so I don't know why it was flagged. I deleted the product from Shopify but even 4 months later it is always stuck in facebook. I have deleted this app and reinstalled it probably 20 times and it still doesn't work. I have spent about 14 hours talking to various customer service people from Shopify and Facebook and none of them have been able to help me. My account has been restricted but my ads have still been charged to my facebook account. I have 35 different screen shopts of various stages of both of my accounts that I have emailed to customer service and again my account is still restricted.

donovanmaker
USA
9 månader användning av appen
Meta svarade 3 september 2021

Hi there,

William here from Shopify. I see that you're having trouble getting the Facebook app to work on your account. I'd like to help you resolve this so I will follow up with you via email. We definitely appreciate all feedback as this helps guide future development of the app.

William | Shopify

25 september 2020

Very nice experience so far with this application. Expecting everything will be going to be the best .

VigZmart
Indien
22 dagar användning av appen
12 mars 2022

I installed app ok, but pixel helper doesn't see pixel installed on my website...also in event manager show no activity. What is wrong with this app ?

Fleurane.ro
Rumänien
Mer än ett år användning av appen
Meta svarade 14 mars 2022

Hey there,

Ashley here from Shopify. Thank you for taking the time to share your feedback with us. I'm going to follow up with you with an email and troubleshoot this further with you.

Ashley l Shopify

Redigerat 30 september 2020

Facebook is the best app for shopify, it is better to promote our products.i love lot ittttttttttttttttttt

HelpItems
Sri Lanka
22 dagar användning av appen
9 oktober 2020

Great integration, simple to implement, and provides huge flexibility and scope to scale your business

CLN Coffee
Storbritannien
22 dagar användning av appen
Redigerat 30 januari 2021

its been rough with the constant changes and logging off and on. But just have to adapt to it. I thought I had the facebook app connected with my shopify store but then I had to do it all over again. And it says that i have verified my domain on the business mgr but i cant visually verify it.

Cowabunga's Savings!
USA
Mer än ett år användning av appen
Meta svarade 2 februari 2021

Thanks for sharing your feedback! I appreciate you powering through the setup and leaving us an honest review. You raised some issues that I'd be happy to address. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support