Facebook & Instagram , 4,716 รีวิว
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doesn't work. can't sync products from Shopify with meta. help pages on both platforms just don's exist or give errors. e-mail links do not get send. It's all a big fat mess and there is no customer service that seems to be active. Have wasted a lot of valuable hours on this
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
Not too bad to use but it can be a bit confusing. Could be a bit more user friendly. Less info and more links for assistance without long paragraphs
Thanks for sharing your feedback! I appreciate your honest, and candid thoughts! I'd love to hear more about your firsthand experience setting up the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I am a newbie and I plan to use the app for my new online business. So far what I have seen looks promising.
Stop spam posting my customer Facebook feed everything a product is updates. So many lost followers and no way to fix this!
Hey there,
Chris here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm going to look into this further and follow up with you in an email to open up the lines of communication here.
Chris | Shopify
This app has really open my eyes to all the possibility to having an ecommerce bussiness. It if really designed to help you find your way through this journey of having your on business. This is app worth having.
Now my brand can go further and get more benefits. I like the connectivity and ease with which I can manage both platforms, Facebook and Instagram
Simplesmente o melhor de todos....................................................................................................................
Am not an IT guy but its user friendly,easy to use every step is understandable even if your not a tech personel.i loved it.
no puedo seguir con los paso ya que me dice que esas dos cuentas de face e instagram estan vinvuladas a otras anteriores
¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Gracias,
[Metasoporte].
Tried to connect my facebook account
it locked facebook
i now have no facebook and have lost access to my business page
cant contact facebook
so have lost all my photos of my children , friends , wedding pictures, priceless memories the lot , absolutely gutted.
opened a support ticket with shopify and no one ever got back to me