รีวิว (8,250)

การให้คะแนนโดยรวม
4.3
จำนวนต่อระดับคะแนน
  • 66% ของการให้คะแนนคือ 5 ดาว
  • 14% ของการให้คะแนนคือ 4 ดาว
  • 5% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 13% ของการให้คะแนนคือ 1 ดาว
5 พฤษภาคม 2024

Troppo complicato

Playsafer
อิตาลี
22 วัน ในการใช้แอป
26 ธันวาคม 2023

Merhaba,

işletme bilgilerimi onaylatamıyorum. Kod yollamak için gelen telefon numarası kullanılmıyor. Ancak değiştirilebilir de değil. Hem facebbok'a hem shopify'a yazdım ikiside konuyu çözemedi. O yüzden 1 puan verdim.

CarpetOnline Co
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Meta ตอบแล้ว 29 ธันวาคม 2023

Merhaba!

İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.

Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.

Teşekkür ederim,
Meta Desteği

11 ธันวาคม 2023

ZERO SUPPORT.

1628 Store
สหรัฐอเมริกา
9 วัน ในการใช้แอป
Meta ตอบแล้ว 15 ธันวาคม 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

28 กุมภาพันธ์ 2024

bağlanamıyorum

RG brand
ตุรกี
5 เดือน ในการใช้แอป
Meta ตอบแล้ว 1 มีนาคม 2024

Merhaba!

İnceleme bırakmak için zaman ayırdığınız için teşekkür ederiz. Verdiğimiz rahatsızlıktan dolayı özür dileriz ve bir çözüm konusunda size yardımcı olmak isteriz.

Lütfen şu bağlantı aracılığıyla İşletme Destek ekibimizle iletişime geçin:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Sizinle doğrudan iletişime geçebilir ve mümkün olan en iyi deneyimi yaşamanızı sağlayabiliriz.

Teşekkür ederim,
Meta Desteği

14 ตุลาคม 2023

The app is basically useful to open ticket with Meta, because general support over messanger is very bad!
I do rate 1 because is not really an app and considering Facebook now Meta has so many years and so many billions is a shame they run a so buggy advertising software.

ArgusCollar
เอสโตเนีย
ประมาณ 5 ปี ในการใช้แอป
Meta ตอบแล้ว 20 ตุลาคม 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

25 กันยายน 2023

All of a sudden late last week, we can no longer tag our products on Instagram (we can Facebook, but not instagram). Can figure out what changed, and having a horrible time, figuring out what happened and/or who to talk to about this issue.

Kindness and Joy Toys
สหรัฐอเมริกา
เกือบ 5 ปี ในการใช้แอป
Meta ตอบแล้ว 29 กันยายน 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

25 กันยายน 2023

This app is atrocious. I have orders being made through FB and IG, and they aren't syncing with shopify. I also can't fulfill the orders in FB/IG commerce page because it thinks it's connected to shopify, so the API is blocking fulfillment. The worst is, I had no clue there were orders being made until customers contacted my store. The FB/IG commerce page won't event let me refund the orders because it's waiting shopify to pull them. I disabled the meta channel, but it turned itself back on and caused this cluster. You would think for a billion dollar company, they could get their act right.

Danger Close Apparel
สหรัฐอเมริกา
เกือบ 5 ปี ในการใช้แอป
Meta ตอบแล้ว 29 กันยายน 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

22 พฤศจิกายน 2024

None of my stuff appears to sync correctly. The campaigns don't show up. It's kind of a mess.

PandoraJGifts
สหรัฐอเมริกา
22 พฤศจิกายน 2024

Nothing works in Facebook. They make things very difficult and their websites have so many glitches. Their internal processes aren't designed to resolve normal issues that arise from running a business. It's always horrible dealing with Meta.

Be Sunset B2B
อินเดีย
15 พฤศจิกายน 2023

get orders but payments are not captured.

Western Soul®
สหรัฐอเมริกา
เกือบ 5 ปี ในการใช้แอป
Meta ตอบแล้ว 20 พฤศจิกายน 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support