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Cant use the app! It won’t let me add it to my Facebook. 3 months and support can’t help me. Waste of my time.
Thank you for taking the time to share your experience. That definitely sounds like a stressful situation, given that you have been trying for 3 months. I'd like the opportunity to look into the errors you are currently experiencing. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support
This process seemed easy. I haven't had the chance to review my Facebook store, so I am trusting that it worked like described
FB setup was fairly easy. The IG was more fussy. Wasn't clear what the eligibility requirements were or what changes needed to be made.
Tres bon
Hola!
Gràcies per prendre el temps per deixar una ressenya. Agraïm escoltar els nostres clients!
Gràcies,
Meta Suport
It's a lot better connecting to the different sales channels via shopify and instagram than it use to be.. Good job - I will wait and see the actual changes in the different platforms... In the meantime, great job.
Its good PR. I love social media for business purposes. If only it was easier to understand as a walkthrough.
Horrible app! always "did not comply with our community standards" and cannot contact chat support. And no button to appeal.
Hi there,
Thomas here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Thomas | Shopify
Fb and IG is great to work with so far
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Is there anyone at Shopify who can help me with this app setup and connecting my catalog. Most of my items is disapproved?
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear about the trouble you are facing in regards to your products getting disapproved. I'm going to look into this and follow up with you in an email to open up lines of communication to see if I can help you any further.
Adil | Shopify
It was user friendly a.nd easy to manage. I look forward to getting help to make some extra income. I love hair and want others to enjoy them also.