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I am a learner, so the process seemed complicated to me because I had to stop to read each step and understand each element of the configuration. In the end I succeeded and for the moment the app seems good to me
Shocking fb restricted my entire business manager from running ads for no reason Now it's permanently restricted and cant be reviewed honestly it doesn't surprise me fb stock is suffering it's not how you should manage a business switching to TikTok.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
Everything with Facebook has gone well, Instagram is a bigger challenge. I am working on getting the Instagram account to where it needs to be.
Very easy to set up and use. WIll certainly help in my new business. Will be promoting amongst my other business partners and friends
excellent service just a start up please keep up the good support, if i will get any difficulties i know i can contact the customer support team.
I'm using this to help me with my audience targeting to put my store on the map and in front of customers.
Thank you for sharing your feedback and taking the time to leave a review. I'll be reaching out via email shortly to see if you need any further assistance with setup or creating ads. - Veena, Shopify Support
We haven't had a chance to really use it yet. It was easy enough to set up through our shopify store.
great app to sell products online. totally recommend it for everyone who has started their own e-commerce website.
Haven't used it but it was easy to set up. I will tell you more when I have had more experience with it.
Facebook halted our campaign the minute it began, Then ran it after a brief 30 minute review and but then restricted my personal account from ads for no apparent reason. No ability to get a human to engage on the issue. Totally a Kafkaesque situation with AI run amok and randomly banning accounts.
Hi there!
Paola here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook Channel App. I completely understand how having your account restricted can be frustrating. While Shopify has no part in restricing any of the Facebook accounts, I'm happy to take a closer look at your store and share resources that might help you.
I will be reaching out to you through email shortly.
Paola | Shopify Support