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I am using this app to help me with my Ecomm business. I am hoping this can be easily used. Looking forward to working smoothly with this app.
Commerce Account got disabled after switching to this new channel. After 3 months and following many service agents suggestions, there is still no solution or hear back from FB. We are not even allow to appeal the wrong decision. All they can say is "we are still investigating to get to the bottom of the issue. Rest assured that the whole team is doing its best to arrive with conclusive findings and resolution".
And this is almost a month, I doubt they are doing anything.
Thank you for taking the time to leave a review. That definitely sounds like a very frustrating experience as you are still waiting for Facebook to come to a decision on your commerce account. When it comes to account eligibility Facebook has complete control over this aspect so you definitely have taken the proper steps by contacting them. I'd like to get in touch with you to see if there are any other resources I can provide to get you in contact with Facebook. I will be sending you an email soon. Look forward to hearing back. - Anna, Shopify Support
I tried to add the new FB and it will not allow me... please help me get it to my business. Really need help
Hi there,
William here from Shopify. We'd love to help you set up the Facebook app to have it working properly for you. I'll reach out to you in an email to discuss your account.
William | Shopify
It is good but sometimes does not show on my sales channels properly. This is when I go go to add new products through my shopify.
Hi There,
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Please contact our Business Support team via this link, if you need further troubleshooting help regarding your sales channels:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
Meta Support
THIS WEBSITE COMES FROM PEOPLE WHO ARE GREAT ANIMAL LOVERS AS A COMMON FEATURE, BECOMING OVER TIME A SOLID REALITY IN THE FIELD OF QUALITY TRADING
So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)
Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.
it was very easy.love it. i really like the way it was just as simple as 1 2 3. the site is great to.
Hola, que pasa que no funciona en Shopify ??? Me dice que no es compatible con Shopify, Señor Director podría hacer funcionar esta app para los vendedores de Shopify ??? Gracias
¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Gracias,
[Metasoporte].
Was expecting it to be complex, jsut follow the shopify instructions as it is very streamlined and fairly intuitive, good-job Facebook and Shopify!
Easy to use. EAsily connects with other applications. Very easy to manage products. I recommend it to everyone.