Değerlendirmeler (8.592)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %66 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %14 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
15 Eylül 2023

I have had continuous issues with meta and am not a fan!

M&M Liquidations
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Meta yanıt 22 Eylül 2023

Hi There!

Thank you for taking time to leave a review. If you need additional support from us, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

11 Mart 2021

I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.

Abundant Earth Collective
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Meta yanıt 13 Mart 2021

Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support

8 Ocak 2021

posts product updates automatically in our facebook feed. unfortunately a feature that annoys facebook followers and can't be disabled

Surfari Surf Shop
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Meta yanıt 11 Ocak 2021

Thanks for sharing your feedback! That definitely sounds frustrating. I'd be happy to look into this with you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

3 Şubat 2021

I use this app to sell. BUT it won't recognise me as the main admin so i cant set up facebook or instagram ads with it. I am the sole owner of the business and don't have anyone else working on the site so I am confused

alisonwalshjewellery
İrlanda
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Meta yanıt 6 Şubat 2021

Thanks for leaving your review. I know Facebook admin permissions can sometimes be confusing. I'd like the opportunity to look into this to see if I can provide you some guidance. I will be sending you an email shortly to ask for more information. Look forward to hearing back. - Anna, Shopify Support

14 Temmuz 2022 tarihinde düzenlendi

No me deja conectar mi cuenta publicitaria Shopify Business Manager intento conectarla pero me da error y me dice que lo intente mas tarde.
He añadido método de pago y aun así me sigue dando error.
también me da error en el catalogo de shopify pero es como si en la cuenta de facbook no se ha actualizado con mi tienda de shopify.
Espero que me solucione este problema lo antes posible.
Un saludo Gracias.

CADIFLY
İspanya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
7 Ekim 2023

The specifications have changed so much from the previous Facebook app that it's hard to understand how to use it.
For now, I don't know how to set up ads from this app.

test_230819
Japonya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Meta yanıt 13 Ekim 2023

Hi There!

Thank you for taking time to leave a review. We apologize for any confusion caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and guide you through the best possible experience.

Thank you,
Meta Support

16 Eylül 2021

I used this before and started having trouble and deleted it, When i went to re add it and click the button to do so it says page not found. Am I doing something wrong?

Pine Valley Coffee Co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Meta yanıt 17 Eylül 2021

Hi,

Thanks so much for letting us know about this. I'm going to send you an email so we can make sure we get to the bottom of everything and get this set up for you. Keep an eye out for it in your inbox.

- Cíara, Shopify Support

13 Temmuz 2021

I tried to sync with the facebook channel. All I sell in my shopify store is gellyfit gel polish, some brushes and cuticle oils! I've had so many of my products rejected on the basis that they breach some regulation or other with regard to nicotine???!!!! I'm honestly baffled with some of the BS they have come up with to reject my products when literally everything is Gel polish!!!

Gellyfituk
Birleşik Krallık
Uygulamayı kullanma süresi:12 ay
Meta yanıt 14 Temmuz 2021

Thank you for your review and sharing your feedback. This definitely does not sound like the ideal experience. When it comes to product approval this is something determined directly by Facebook that Shopify does not have a hand it. I would be more than happy to share resources on contacting Facebook to appeal not approved products, and will be in touch by email shortly to provide further details. - Anna, Shopify Support

27 Şubat 2021

it always seems like my old listings dont get deleted if they are put on draft or deleted off shopify. People seem to always have issues checking out through facebook as well.... it always disconnects with shopify. Hoping it will start to work better.

The Hippie Farmer
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Meta yanıt 1 Mart 2021

Thank you for leaving a review. Merchant feedback is very important to us and I want to ensure the app is functioning as expected. I will be reaching out to you shortly via email to ask for more details. - Anna, Shopify Support

6 Kasım 2020

I get 3/4 of the way through setting it up and then it won't let me confirm anything. I have tried several times to do this, nothing saves or is confirmed. so frustrating

Chambray Blues
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Meta yanıt 7 Kasım 2020

Thanks for sharing your feedback! I know where you're coming from. Things can get frustrating if they don't work the way we want them to. I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support