评论 (8,253)

整体评分
4.3
每个评分等级的数量
2024年6月26日

preciso que liberar para mim o pixel
ja esta uma semana de analise

juan
巴西
5天 人在使用应用
2024年6月12日

nice

buy trend now
巴基斯坦
22天 人在使用应用
2024年5月17日

no me deja crear mi catalogo para vender por facebook ni instagram

MKShop
智利
5个月 人在使用应用
2024年11月23日

I am just starting my journey. So, i don,t have lots of experience in this app. Thank you.

RaimaSto
英国
2024年11月22日

Meta ist kompliziert

The Propcorner
德国
2024年2月1日

This app has always been flakey. I've found it disconnected from time to time. Also, I can't activate PayPal because the button doesn't work. Finally, I was surprised to find that all my products had a 10% discount automatically applied.

Think Tank Photo
美国
5年多 人在使用应用
Meta已回复 2024年2月9日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2021年1月27日

Fairly easy to connect. Lots of confusion in terms of what and how when switching from the old channel, and it does not send your collections to Facebook.

We spent A LOT of time trying to figure out why our collections would not get synced and how to fix it. Asked support for help. Set it up properly. And nobody told us it does not actually share the collections. Meaning having the option of making a collection available/unavailable on Facebook actually does nothing.


Trying to fix this by recreating the collections as sets yourself in Facebook will only cause frustration, as the filters provided by Facebook are borderline useless. You can filter by price amount(*but not compared to the compare at price which would let you make a sales collection) , title, condition, and a few other variables hardly anyone uses.

Hyttefeber
挪威
5年多 人在使用应用
Meta已回复 2021年1月28日

I appreciate you sharing your feedback! That definitely sounds frustrating, and I can see that you've been through a lot. I’ve sent out to an email to you to discuss this further and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2023年12月29日

The app is fine however I got several sales during the holidays and since my items are personalized and have custom options I had to track these people down. This however was not as easy as emailing them or reaching out to them through the fB shop. They never either got the messages or they were never sent. I have no idea how you FB can force something on shops that just doesn't work.

Pintody
美国
4年多 人在使用应用
Meta已回复 2024年1月5日

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2020年10月16日

No entiendo porque tengo la obligacion de permitir moderar mis comentarios o publicar en mi Facebook

El Almacen Secreto
西班牙
接近5年 人在使用应用
Meta已回复 2020年10月17日

Gracias por tomarse el tiempo para dejar una reseña. Cuando se trata de comentarios en publicaciones, esto es algo que en realidad está regulado directamente por Facebook y no por Shopify. Me complacería enviarle información por correo electrónico sobre cómo contactar a Facebook para obtener ayuda con esto, por lo que le enviaré un mensaje pronto. - Veena, Shopify Support (Escrita con una traductora)

2020年10月29日

I love the app. I found it super useful and really convenient to navigate. I'm excited to see more benefits in the future.

Law 17
美国
4年多 人在使用应用
Meta已回复 2020年11月2日

I appreciate the time you took for sharing your feedback! We work hard to improve our app functionality, so I’d like to touch base with you in regards to your experience. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support