Facebook & Instagram , 4,679 条评论

整体评分
3.8
每个评分等级的数量
  • 62% 的评分是 5 星
  • 15% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 16% 的评分是 1 星
2024年4月10日

He sometido en varias ocasiones un problema de conección entre mi tienda de Shopify y mi cuenta de Facebook y no hay forma de resolver el problema. Ni encuentro la manera de hacer contacto con servicio al cliente.

Frescura Boricua
美国
大约1年 人在使用应用
2024年1月18日

Love how easy it went and how it showed on Instagram.

Life is Gourd
美国
2天 人在使用应用
Meta已回复 2024年1月26日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年1月9日

Please contact Facebook and verify my account.

ARTNOTEZ
德国
2个月 人在使用应用
Meta已回复 2024年1月12日

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2024年1月28日

Works well

Snackle Bottoms
美国
6天 人在使用应用
Meta已回复 2024年2月2日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年1月24日

Al pricipio un poco de problemas con que me aceptaran la cuenta. Ya esta todo arreglado y es fantastico.

bebochic
美国
17天 人在使用应用
Meta已回复 2024年1月26日

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

2024年1月31日

I love it

TOMMYXWHITE Store
美国
19天 人在使用应用
Meta已回复 2024年2月2日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023年12月2日

I highly recommend this product. Its a bit complex to set up, but its worth it in the end.

cherishpreciousmoments
美国
大约1个月 人在使用应用
Meta已回复 2023年12月15日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2024年1月10日

Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish

The Bloody Store
澳大利亚
大约1小时 人在使用应用
Meta已回复 2024年1月12日

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年10月27日

My experience with the integrated Facebook and Instagram app connected to Shopify has been nothing short of exceptional. Seamlessly linking my e-commerce store to these powerful social media platforms has amplified my business reach, enhancing customer engagement and boosting sales. The user-friendly interface and robust analytical tools have enabled me to effortlessly manage campaigns, monitor performance, and optimize marketing strategies. With efficient product tagging and a streamlined checkout process, this integration has proven to be a game-changer, offering unparalleled convenience and driving substantial growth for my online business.

Echo EZ Print
美国
5个月 人在使用应用
Meta已回复 2023年11月3日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023年12月8日

I haven't seen anything that bad in my life. Companies policies problems never end up, and it is impossible to understand what is missing or what document u need to submit. The help desk is so miserable; the only thing they keep saying is ' u need to wait more' and 'company policies'. No one could figure out the section 4 problem. I am paying my workers money for nothing right now, and I don't know what the problem is and how long it will take to fix the problem.

GeneralSelectStore
澳大利亚
5天 人在使用应用
Meta已回复 2023年12月15日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support