Facebook & Instagram , 4,688 条评论
优化
-
按评分
Can I give a 0 stars?!?! And this is to the support "pro people". Every single time the conversation starts from the point zero! Please hire some people how actually helps us users...
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://fburl.com/r6pazraf so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
so far so good. a bit overwhelming but it guide me through the steps well. Hoping to learn more yes
Was quick and safe, I will recommend this to everyone, Facebook is just amazing and to sell items, ads from facebook is just the best.
it was easy to use, But i wasnt exactly sure what i was setting up. For example, how or where my ad was being presented on Facebook.
I have no complaints. Easy setup, currently the best solution for the iOS14 situation, pixel tracking and dynamic catalog ads.
Very good and easy to use, it's definitely better thant what it used to be.
Thank you guys and keep up the good work
I have to really wonder what genius decided to roll this out during the busiest shopping time of the year. My facebook worked just find and now I'm forced to load yet another app to weigh down my store and it doesn't work. When contacting shopify support the support people have the audacity to tell me they provide limited support. IT"S your app. If you don't provide support, who does? It's really outrageous. If I could give this app a zero I would.
Thanks for sharing your feedback! It sounds like you've been through a lot, and I definitely understand your frustration. The Facebook Channel update went live in August and I'd love to assist you with the required setup on our end. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
Too many errors after adding this. Old pixel is still on fb, unable to edit iOS preferences for new pixel. Unable to change the old pixel in running ads.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with pixel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
I love it, I just think they could simplify a little bit and merge of all the platforms. Loving doing ads here because we can find good market insights
I was skeptical but boy was I wrong. Facebook support helped me connect my store even though we hit pitfalls. I would have given up on my own. Really impressed with the level of support.