评论 (4,579)

整体评分
3.9
每个评分等级的数量
  • 58% 的评分是 5 星
  • 12% 的评分是 4 星
  • 7% 的评分是 3 星
  • 4% 的评分是 2 星
  • 19% 的评分是 1 星
2024年10月20日

excelente

Carol Espaço Fashion
巴西
2个月 人在使用应用
2022年8月25日

Terrible app. As other have also mentioned. FB blocked my ability to have a shop and there is no one to get support. This has been going on for weeks and no resolution. Very very very frustrating! Shopify and Facebook you owe your customers/clients good service. Robots are not working!

XOX! Share the Love
美国
9个月 人在使用应用
Meta已回复 2022年8月27日

Hello,

Thomas here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Thomas | Shopify

2024年7月24日

Muy buena, todo funciona a la perfección

Stiara
墨西哥
7个月 人在使用应用
2020年12月12日

Instagram works :/ facebook doesn't and I cant find a solution to my problem anywhere - it says my page hasn't been approved due to their criteria however I have gone over that a million times and trying to request a review however there is nowhere to request this review it isn't showing any products all of the links say that all is ok I have verified EVERYTHING I have emailed for help I have spent HOURS on this - HELP!!

Port Kennedy Auto Parts & Batteries
澳大利亚
9个月 人在使用应用
Meta已回复 2020年12月13日

Thanks for sharing your feedback! That definitely sounds frustrating. I'd be happy to help point you in the right direction to get that review started. I’ve sent out to an email to you and hope to back from you soon. - Abdalla, Shopify Support

2020年11月20日

I used this app to set up my shop on Facebook & Instagram.
I was surprised at how was easy it was to use.

The Yarn Tree - fiber, yarn and natural dyes
美国
大约1个月 人在使用应用
2021年12月8日

Absolutely THE WORST APP EVER! Their support is horrific. I have been trying to connect the FACEBOOK app for INSTAGRAM shopping for over 4 months and still have not been able to get them to fix the problem connecting it to my SHOPIFY catalog correctly. I do not recommend this APP or Facebook for Shopify. A client who actually works at FACEBOOK told me that their support so bad - you are better off giving up as it is outsourced to India and they do not help anyone with any connectivity issues. Total waste of 1000s of HOURS as well as over $10K in employee time setting up our Shopify Catalog for Instagram shopping and we can't get it to work. We were told we are better off starting over with a new Instagram account versus actually getting it to work with our live pages, but we have the account since Instagram launched and our following is over 70K so this doesn't make any sense to start from scratch with new social media channels just to get Shopify to work with it, they should have better customer support!

The Untitled Magazine Boutique
美国
8个月 人在使用应用
Meta已回复 2021年12月8日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up Instagram Shopping. I'm going to follow up with you in an email to open up lines of communication and see where I can help.

Adil | Shopify

2022年9月29日

Hi, I have tried connecting my shop and keep receiving a message that states "This shop is not eligible for shop with checkout on Instagram or Facebook at this time." But I followed every step and have a reputable business.

Our Day Of
美国
8个月 人在使用应用
Meta已回复 2022年10月3日

Hi there!

Paola here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook channel app. I will be reaching out to your shortly through email so we can troubleshoot what is happening on your end.

I look forward to chatting with you!

Paola | Support Shopify

2020年10月6日

thank you .. love the app It helps me everyday dealing with my shop. Easy to use and service is great

Smitten Kitten Unique Boutique
美国
大约1个月 人在使用应用
2024年10月14日

étape super fluide, synchronisation rapide

PhoneCharge
法国
6分钟 人在使用应用
2023年11月29日

I am not longer able to access this app page. It appears blank - cache cleared, different browser, uninstall reinstall - nothing is working. I cannot find a resolution and I cannot find a method for reaching out for help. Writing here to hopefully receive a response. Thank-you!

Nute Juice
美国
大约2年 人在使用应用
Meta已回复 2023年12月15日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support