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I am very new to this app. I am using it to help me with my store. So far so good, I look forward to tell you about the results.
It is Good, but keeps getting disconnected. Helps bring sales to the store and all. Not to bad, just the disconnection needs to be fixed
TERRIBLE app. Always has a problem! Can't log in, can't do anything with this app at all! I wish Facebook didn't exist!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with connecting the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
Easy to use.
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support
Terrible. Really went downhill. Majority of my products are flagged for "missing size" and will not tag, when they do have sizes and are entered perfectly. Was never like this before. Huge disappintment.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Items constantly in violation of meta policy for no reason. I'm so done with this app.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
The ability to update catalogues across omnichannels (i.e., Instagram, Facebook) is wonderful. Hopefully, there is any avenue to link products in Tiktok.
goods
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
[Meta Support].
Good support team helped me with issues with ad account and spending. Very easy to use for first time small business owner.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
OMG what a nightmare this app caused. It caused all of my products to duplicate and customer were ordering things that were sold out. Had to redo everything for my catalog on facebook. Negative 0 stars if I could.