Facebook & Instagram , 4,682 条评论

整体评分
3.8
每个评分等级的数量
  • 62% 的评分是 5 星
  • 15% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 16% 的评分是 1 星
2023年11月24日

hard to use. can do verify for me.

AUSK2
澳大利亚
28天 人在使用应用
Meta已回复 2023年12月1日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年11月3日

Love the updated platform

Luxxora
美国
8个月 人在使用应用
Meta已回复 2023年11月10日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023年7月26日

Good support team helped me with issues with ad account and spending. Very easy to use for first time small business owner.

Luxe Household
美国
4个月 人在使用应用
Meta已回复 2023年7月28日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2023年6月28日

Facebook/Meta is the worst. I have been trying to reach out to support for two month because they shut down my shop on Facebook for a violation that I did not violate. I followed the link to request a review but the button is grayed out on my end and I cannot click it to request a review. I have told them this for TWO MONTHS and have not received any support from anyone. I just started a business and this has been the most frustrating process and it should not be. All I am requesting is help, and as a business owner, I should be granted that request. Plain and simple.

Gift of Thyme
美国
9个月 人在使用应用
Meta已回复 2023年7月6日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年10月12日

Before it was a great app, but now it is not. Not support anything but only sync of product catalog to facebook, even can't share product cards in messenger anymore.

US AUTO
缅甸
10个月 人在使用应用
Meta已回复 2023年10月20日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2023年9月12日

this app will not allow me to sync my business page from IG to shopify. My products have been approved and yet for some reason Facebook Meta is not syncing my products. I am missing out on potential customers because of this. Every time I try to reconnect the instagram an issue has occurred. Both instagram and facebook have been giving business store issues. This is unacceptable and unfair. All of my products are from a drop shipping supplier. In which they are legal and meet all requirements according to the guidelines. So what is the real issue?

Intimate Initiatives
美国
7个月 人在使用应用
Meta已回复 2023年9月15日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023年8月1日

I have been using this app for a while and I really joy using it for my ads and facebook post for my products

PiBi Electronics & Home Accessories
美国
大约3年 人在使用应用
Meta已回复 2023年8月18日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

2023年11月28日

Amazing

LuxeThobes
美国
6个月 人在使用应用
Meta已回复 2023年12月15日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

编辑时间:2024年1月26日

After all the changes to fb, meta updates all seems to working well. It did take a over a year to get it all together but at least I can easily post product from messenger. I still cannot view shop items when in shop on facebook but believe that was one of the changes made.

Fru Gal Boutique
美国
大约1年 人在使用应用
Meta已回复 2023年8月18日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2023年7月26日

I have had shops before connected to meta , but had problems. This time around it is going much more smoothly. Not sure if meta made changes or if I just am a little more tech savvy but it is so easy this time.

Fit To A Tee Designs
美国
大约2个月 人在使用应用
Meta已回复 2023年7月28日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support