评论 (8,006)

整体评分
4.3
每个评分等级的数量
2021年7月1日

Once I set up this app Facebook restricted my advertising and when I sent my ID in for review I was permanently restricted. If someone could point me in the right direction to appeal this decision I would be more than thankful!

Catear Ltd Co.
美国
大约2个月 人在使用应用
Meta已回复 2021年7月1日

Hey there,

Luke here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your restricted Ad account. While Facebook has full control over all suspensions, I am follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.

Luke | Shopify Support

2020年9月8日

can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal

TV and LV Print T
美国
大约1个月 人在使用应用
Meta已回复 2020年9月9日

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

2021年10月19日

need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back

nftbrands
美国
大约1个月 人在使用应用
2020年10月22日

This app have been helpful, I am still getting everything going. I enjoy setting up my online store and helping build my brand. I see great things happening soon.

HENNET
美国
大约1个月 人在使用应用
Meta已回复 2020年10月23日

Thank you for sharing your feedback and leaving a review. I'm glad to hear the process in setting up your store has been enjoyable, and I'd love to know if there is anything further you need support with. I'll be sending you a follow up email shortly to touch base. - Veena, Shopify Support

2020年12月7日

It was very quick and easy to use. It only took about 5 minutes for me to get everything i needed to get done done.

JaiBeauty
美国
大约1个月 人在使用应用
Meta已回复 2020年12月8日

Thanks for sharing your feedback! I'm glad to hear you had an easy time! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年10月2日

The setting was good. I hope it will grow my business well, I enjoyed this app. Thank you very much. ok

Catmondu
澳大利亚
大约1个月 人在使用应用
Meta已回复 2020年10月5日

Thanks for letting us know how the Facebook app is working for you, we always like to hear about this. I'm going to send you an email to see how we can improve it more for you. Keep an eye on your inbox for that email. - Cíara, Shopify Support.

2020年11月24日

The app seems to be easy to handle but it is the business.facebook.com thats an nightmare. its a maze. But I hope it will get better.

tempus4u
丹麦
大约1个月 人在使用应用
Meta已回复 2020年11月25日

Thank you for taking the time to leave a review. Glad to see you found the app easy to navigate. Merchant feedback is extremely important to us in order to improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback for the app. - Anna, Shopify Support

2022年4月26日

Cannot get past the last step, continues to say that i'm already connected when i'm not. It's a real headache

SITUS Design & Goods
美国
28天 人在使用应用
Meta已回复 2022年4月28日

Hi there,

My name is William from the Marketplaces support team at Shopify, thanks for taking the time to review our app. The error you are describing requires troubleshooting on an individual level so I'll reach out to discuss those details with you directly.

William | Marketplaces Support Specialist
Shopify

2021年2月2日

i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running

Hania Bitar Jewelry
约旦
26天 人在使用应用
Meta已回复 2021年2月3日

Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support

2020年12月16日

Sometimes it is difficult to access Facebook management from here, despite using the right password and user id

VKVeruzka
美国
26天 人在使用应用
Meta已回复 2020年12月17日

Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support