评论 (8,261)

整体评分
4.3
每个评分等级的数量
2021年3月9日

J ai des difficulté a me connecte pour faire une publicité de ma boutique j essais toujours j espéré réussir

La-magique-boutique.myshopify.com
加拿大
大约2个月 人在使用应用
Meta已回复 2021年3月11日

Merci beaucoup d'avoir laissé votre avis. Cette situation ne semble certainement pas idéale. Nous nous efforçons d'améliorer les fonctionnalités de notre application, et j'aimerais donc examiner ce problème de plus près. Je vais vous contacter par e-mail et je vais attendre de vos nouvelles. - Lea, Shopify Support

2021年3月24日

I just wanted to set up something similar to Kit, but it's taken a while just to get to this point in setting up the Facebook channel. Hopefully, this will work for future postings.

North Meets South Candle Creations, LLC
美国
大约2个月 人在使用应用
Meta已回复 2021年3月29日

Thank you for sharing your feedback with us. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Jamilah, Shopify Support

2020年11月12日

I am new and just setting up the channel so I have no experience so far with the app and my facebook page

Remedy Salves
美国
大约2个月 人在使用应用
Meta已回复 2020年11月13日

Thanks for sharing your feedback! Glad to hear you're giving the Facebook Channel a shot! I'd love to hear your thoughts about it so far. I’ve sent out to an email to you and hope to hear from you soon. - Abdalla, Shopify Support

2020年11月19日

It's confusing. But there a whole bunch of places to learn how to utilize the platform. There is a huge audience available so it's worth it. Hoping to use Facebook for Black Friday.

Bags, Rags, and Tags
美国
大约2个月 人在使用应用
Meta已回复 2020年11月20日

Thank you for taking the time to share your feedback and experience. We work hard to ensure that resources are available to help set up the Facebook channel. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share. - Anna, Shopify Support

2023年10月23日

Whay is it not avalible in india

WayImpulse
印度
大约2个月 人在使用应用
Meta已回复 2023年10月27日

Hi there,

Thank you for taking time to leave a review. We apologize for the inconvenience caused, keep an eye out on this page for updates regarding eligible countries:
https://www.facebook.com/help/instagram/321000045119159

Thank you,
Meta Support

2020年12月12日

Good app,i hope it will be good for my store and to show my products to people who need them. I am happy to use it

EarsPower
阿拉伯联合酋长国
大约2个月 人在使用应用
Meta已回复 2020年12月14日

Thanks so much for taking the time to share your thoughts. I am glad to see you are happy to use it. I'd like to ensure you are getting the most out of our app so I will be sending you an email shortly to connect. Look forward to hearing from you. - Anna, Shopify Support

2020年9月20日

so far so good. I was having difficulty installing the app using firefox but seems to have worked on chrome much better.

Security Camera Depot
加拿大
大约2个月 人在使用应用
2024年3月16日

crashes

boon.co.ke
英国
19天 人在使用应用
Meta已回复 2024年3月21日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2021年7月1日

Once I set up this app Facebook restricted my advertising and when I sent my ID in for review I was permanently restricted. If someone could point me in the right direction to appeal this decision I would be more than thankful!

Catear Ltd Co.
美国
大约2个月 人在使用应用
Meta已回复 2021年7月1日

Hey there,

Luke here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your restricted Ad account. While Facebook has full control over all suspensions, I am follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.

Luke | Shopify Support

2020年9月8日

can't get it to connect correctly to shopify and to get the pixel app to work which needs to be up and running before school tomorrow. Tracie Vestal

TV and LV Print T
美国
大约1个月 人在使用应用
Meta已回复 2020年9月9日

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support