评论 (6,920)

整体评分
4.2
每个评分等级的数量
  • 65% 的评分是 5 星
  • 14% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 14% 的评分是 1 星
2020年10月27日

Didn't work the first time, had to refresh a lot on the Facebook and Shopify end of things and then it worked the second time.

𝛀mego
美国
6个月 人在使用应用
2020年12月3日

Love the app! It helps me manage my business efficiency! I highly recommend this app for small and large businesses owners.

Compton Headwear
美国
6个月 人在使用应用
2021年11月2日

I have tried unsuccessfully for 2 days to change the photos in 3 of my products. It seems that when I uploaded my catalogue to facebook, it changed the layout of my photos, so instead of seeing the product, you know only see a color. I'm at my wits end

Precision Gutters Ltd.
加拿大
6个月 人在使用应用
Meta已回复 2021年11月4日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with your products on the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

2020年9月11日

Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.Just trying for first time. Tell you later.

XIOS STORE
瑞士
6个月 人在使用应用
2023年7月20日

i have tried this 2 different times in total since i started my business ans this by far is so unnecessary steps, I followed every step just to connect facebook so all my platforms are sync but forget this facebbok connection it is one huge headache

Divine Sanctuary Healing LLC
美国
2个月 人在使用应用
Meta已回复 2023年7月28日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2020年9月17日

The new integration with Facebook and Instagram is smooth and intuitive - fewer clicks for more outcomes. Easy collection curation is probably the most impressive aspect - update your store layout and collections in seconds. The store design is simple with enough room for brand creativity, and the store review process is quick.

Pineapple
英国
6个月 人在使用应用
2021年5月27日

This app has stopped working: Avoid at all costs until fixed. I have just used Socialhead's version and it was a piece of cake to set up and get working, with exceptional instant tech support . I spent too many hours going round in circles and had to draw the line somewhere - Look at the feedback for this app and you'll understand.

Antique Jewellery Online
英国
6个月 人在使用应用
Meta已回复 2021年5月30日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Marcus, Shopify Support

2020年11月5日

i am unable to connect my instagram acct. thru this app. it does not show up as connected and when i click for it to connect, i get a message that it is already connected.... but it is not. been with shopify tech support which i waited 2-3 days for them to respond, they state it is not within their scope to help fix it. i have been working on this for weeks and cannot get it to work correctly........... i am losing business by the lack of concern by shopify

The Rusted Magnolia
美国
6个月 人在使用应用
Meta已回复 2020年11月6日

Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you are receiving an error when trying to connect your Instagram account. I would like to hear more details on the issues you are experiencing, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support

编辑时间:2022年8月11日

Horrible. All the sales channels that shopify offers are so frustrating.
I opened the google one a week or so ago. so many problems. Stupidly i thought let me try facebook channel. Spending the half hour it takes to set up the account isn't an issue. It's getting the you've been banned..... Like hello what is wrong with your company. I literally just added some info. I don't know if i did every step correctly but my god...so frustrating.
I understand that this wasn't shopify's fault. I'm just letting others no what they can be in for if the get this channel. Update: Totally banned by facebook. They don't let you know why. Very frustrating.

COMMUNITY LIGHTING & ELECTRIC SUPPLY
美国
2个月 人在使用应用
Meta已回复 2022年8月11日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand that you were seeing some kind of ban or disapproval on your Facebook accounts in the channel. These are actually decisions made by Facebook directly, and not something Shopify has control over. That being said, I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

2021年2月25日

So far it seems to have an easy transition, although I'm just at the beginning of creating my store on Facebook and Instagram

Pre-Set Fastening Solutions
美国
6个月 人在使用应用