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I have been suspended 1 week after the beginning of my ads just after being hacked. it is impossible to join the client service and today I have not recovered either my page for ads either my personal account. I am very worried because I have a lot of personal information and credit card on it. That's not normal for such a big company to not have a client service to help people and fix problem... Very disappointing
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
I used this app to help me create a FB Pixel. I found it to be really simple to do. I thought I would have to manually do it, but I didn't.
Too many numbers to try and connect with my store. I have admins and they need to be able to set up and go and I have to constantly reconnect if I clear my browsing history. If I don't log in it won't update.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
i hope it helps me thanks, I have been trying really hard to get my store off the ground. I really thank facebook for helping with so much stuff lately. Not only can we stay in touch with friends and family but now helping us with our other 2 businesses as well. awesome. thanks thanks thanks
I liked everything, but sometimes I did not understand what and where to press, so it caused some difficulty for me, but then everything was fine, thanks
This app was pretty straight forward and did a fairly good job of walking through set up. There is a slight learning curve and if you do not know your way around FB biz manager, you may have a few frustrating moments. All in all, it is a very solid app.
Very easy to use, friendly to setup and hassle free. Hopefully we get some great sales from it !!!!!
It's good but been a lot of changes lately that have made it tough. I wish there was clearer and more direct communication.
I used this app to help me connect to my shopify store, so that customers can be redirected right from facebook to my store.
I used this app to connect my online business to many more people. Facebook is good because everyone still has one.