评论 (6,979)

整体评分
4.2
每个评分等级的数量
  • 65% 的评分是 5 星
  • 14% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 14% 的评分是 1 星
2022年10月29日

we get the following error "Sorry, something went wrong" same like other users, can your help us to solve this problem too

Mushroom UK
英国
6个月 人在使用应用
Meta已回复 2022年10月31日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook on your store. I am sorry to hear that your shop has been affected by this error - I am going to make sure that Facebook's team resolves this on your shop. For now, I'm going to follow up with you over email to open up the lines of communication so we can keep in contact.

Charlotte | Shopify

2020年12月10日

I have just started to use it and i like it. Hope it can help me increase my expirience and I can offer best products to my clients.

Jumpaystore
爱沙尼亚
14天 人在使用应用
2021年8月31日

the problem I'm facing with this account Is that it has been restricted since I opened my Shopify store and my drop shipping account and attached you guys with it, but before my Shopify store everything was working ok, I was allowed to share my artwork and I was allowed to boots my post to reach more customers and I was allowed to pay for my ads without no problem, and now I'm not allowed to do anything and all I'm sharing is my artwork on my drop shippers products, what's the point of having a business account if I can't advertise my work and share my products, it's been stressful because all you guys are telling me is that I've not complied by Facebook and Instagram policies without explaining to me which policies I've broken, there's nothing bad on my account that I'm sharing so just very confused, I just want my account back that's it, everything was fine until I added you guys through my Shopify account but instead, it has given me more headache than good.

Studio Kathryna: Art to Inspire
英国
6个月 人在使用应用
Meta已回复 2021年9月3日

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out over email and see if we can address some of the issues you were having with the app and your Facebook accounts.
Jack | Shopify

编辑时间:2020年11月16日

I don t know how is going to take to get the approval. Would be great to know somewhere the times for approval. Thank you

Eugenia Fernandez
哥伦比亚
14天 人在使用应用
2021年1月14日

i hope it helps me thanks, I have been trying really hard to get my store off the ground. I really thank facebook for helping with so much stuff lately. Not only can we stay in touch with friends and family but now helping us with our other 2 businesses as well. awesome. thanks thanks thanks

justforhomes
美国
6个月 人在使用应用
2021年1月28日

I liked everything, but sometimes I did not understand what and where to press, so it caused some difficulty for me, but then everything was fine, thanks

BeautyOOK
乌克兰
6个月 人在使用应用
2022年10月21日

let me know when the problem is solved cookie ! let me know when the problem is solved cookie !
let me know when the problem is solved cookie !

MONHOME
瑞士
6个月 人在使用应用
Meta已回复 2022年10月27日

Hi there,

Vance here with Shopify! Thank you for taking your time to leave us a review. It sounds like you might be experiencing an issue with onboarding to the Facebook channel. Our team is already working with Meta to address any errors. I will be reaching out to you shortly via email to offer further support!

Vance | Shopify Support

2023年3月15日

Horrible, if one does not pay for Ad then facebook will not allow others to see the page of what you are selling and you will not be able to sell on facebook, the Facebook Ad are a scam they charge you too much and when one sees in Shopify the analytics you will realize that facebook is scamming one since they are not the same as facebook charges you, for example facebook charges you for 10 visits that made to your page and when one sees in Shopify only visited 5 people , Facebook stole you money

Te Ves Linda
美国
6个月 人在使用应用
Meta已回复 2023年5月3日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

2020年10月10日

This app was pretty straight forward and did a fairly good job of walking through set up. There is a slight learning curve and if you do not know your way around FB biz manager, you may have a few frustrating moments. All in all, it is a very solid app.

Unified Nexus
美国
6个月 人在使用应用
2021年3月7日

I'll know more later, Asked for review before trying. The stuff I've seen looks very promising. Looking forward to trying.

Highpoweredairguns
美国
10个月 人在使用应用
Meta已回复 2021年3月8日

Thank you for leaving your review. So happy to see you are looking forward to try our app! I want to ensure you are getting the most out of our app and also create a line of communication in case you have any follow up questions so I will be sending you an email soon. - Anna, Shopify Support