Facebook & Instagram

A bit confusing with integrating with fb pixel, cuz the tutorials on soc med are diff. Hopefully I'm doing everything right with installing my pixel in shopify using this sales channel

Very Helpful

I will use this app to help drive traffic. I'm not sure if I did everything correctly but hope it works.

I use this app to help me reach a greater audience market for sales and exposure. reaching those in other states can be challenging.

とても簡単にセットアップできました。以前の設定がそのまま引き継がれていましたので、数回クリックするだけで接続できました。突然「Facebook Shopとのリンクが切れました」とメールが届いたので驚きましたが、この程度の操作で再開できるのであれば問題ないと思います。

Setting up my store on Facebook was super easy and intuitive. I should have done this much earlier.

This app has helped me do so much and has created many different opportunities for me. I wish to keep using it and grow.

I have used this APP for 1 year and now it does not allow facebook checkout on desktop or mobile. The payment methods were changed to use Facebook and Instagram checkout, however it does not. It stop working in January after we enabled Shopify Balance Account. We have delete the app from shopfy, re-onboard several time and the issue remained. We even deactivated and deleted the facebook store commerce account and its the same. Shopify and Facebook both have failed in finding a resolution and continue to point the finger at each other instead of coming together to provide a solution.

This has been a horrible experience I have been dealing with an issue for months.. Facebook support says it's a Shopify issue and Shopify says it's a Facebook issue. If I could rate Shopify's customer service I would give them a low score as well. I have pending orders on Instagram that I can not cancel or fulfill (and I was not paid for them). My customers are mad because they paid for something that they have not received and the orders are not showing in my Shopify store. It just seems that no one cares about this issue and it is completely ruining my business reputation and my business credibility. I am beyond frustrated at this point and I am seriously considering going to another platform. I will be seeking a refund for Shopify because I paid in advance. I am not just ranting and did not exhaust all options. I really really tried for months. The last Shopify customer service person told me he would be off for a week and he would let me know something when he came back..smh. And I am not the only person having this issue. Facebook support and Shopify support have completely dropped the ball on this and I wish I could get a refund and go elsewhere!

This app, it worked most of the time but often dropped out and i had to reconnect it to get it working