评论 (7,306)

整体评分
4.3
每个评分等级的数量
  • 65% 的评分是 5 星
  • 14% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 13% 的评分是 1 星
编辑时间:2021年3月31日

I enjoyed that it was easy to establish with a good range of options. Looking forward to using it as another means of promoting our business and opening new sales channels.

newtonshomeappliances
澳大利亚
大约2个月 人在使用应用
2020年9月7日

I will be using this app to outreach to new customers for my products. I hope to do better with this app.

Clickamaze
印度
大约2个月 人在使用应用
2020年11月24日

Installed and now the account is frozen, Facebook says my site goes against FB policy but wont say what that is. It was working before upgrading. It been like this for 5 weeks. Neither Shopify or Facebook are able to help as the review process is done by a separate group in Facebook who no one has access to. Shopify need to get this sorted, Im not the only one this has happened to

UPAN United States
新西兰
大约2个月 人在使用应用
Meta已回复 2020年11月25日

Thanks for sharing your feedback! That definitely sounds like a tough situation to be in. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

编辑时间:2022年12月27日

How come Facebook can work in Finland, but they won't let Finnish people sell anything with the app? We have been screwed over enough already with millions of different restrictions by every big company, and it must end now!

Saul's Cart
芬兰
大约2个月 人在使用应用
Meta已回复 2022年12月27日

Hi There,

Kristin here with Meta. Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

2023年10月9日

Connecting to Shopify was quite easy, I just followed the workflow and bingo !!!!

The Kool Kitchen
美国
4天 人在使用应用
Meta已回复 2023年10月13日

Hi There,

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2020年10月31日

I just installed the newest version so I don't have too much experience with the app but I can tell you, if the algorithms are still the same I know I'm going to continue to have problems with my products being flagged for violations that are simply not true. For example, a band t-shirt with a demon on it was flagged for excessive nudity. Really?? How about you let me sell my products on your app and I'll let you know if it's any good. Until then, it's a pain to list anything for sale so we really don't use facebook much at all. If my customers didn't use facebook to send messages I would have deleted it all together. I really don't like it and I kinda hate that I HAVE to use FB.

Sit & Spin Records
美国
3个月 人在使用应用
Meta已回复 2020年11月2日

Thank you for your review and sharing your feedback. When it comes to product approval this is something determined directly by Facebook that Shopify does not have a hand in. I would be happy to share resources on how to contact Facebook to appeal not approved products should you need it in the future. I will be in touch by email shortly to provide further details. - Anna, Shopify Support

2023年7月22日

great stuff! cant' complaint about it. Integration took less than 10 minutes and the best part is that I didn't have to have great knowledge of it.

Hidden Grounds Coffee
美国
4天 人在使用应用
Meta已回复 2023年7月28日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2021年4月1日

useless doesnt work
constantly gives me errors, doesnt allow me to edit my shop properly and cant find help on any of the issues i have.
i ended up deleting this

CalDarbz
英国
大约2个月 人在使用应用
2021年1月10日

Had to come out of the app to look up my shop name because I have another url over the top of it and couldn’t remember the original. The two could be linked

Windy Arbour Farm Shop
英国
3个月 人在使用应用
Meta已回复 2021年1月11日

Thank you for taking the time to leave a review. Merchant feedback is extremely important to us so I'd like to hear more details on your experience and the suggestion you have shared. I will be sending you an email soon. I look forward to hearing back. - Anna, Shopify Support

2021年10月14日

Yesterday The app just stopped working, I could not log into my account. Today I installed it and now it is not possible to install it again... Really Bad experience with Facebook App! And there is no information whether from FB nor from Shopify what is the cause and how the problem could be solved.

Blood Pressure Watch
奥地利
大约2个月 人在使用应用
Meta已回复 2021年10月19日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the unexpected issues you faced with the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify