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i cant avaible to check my busniness page , can you help me to go through out.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Top car rapide à mettre en place / mais pas toujours très clair notamment sur les frais, les différentes politiques etc..
Relatively easy to set up... took maybe an hour to get it sorted out properly. Hoping it is going to increase sales. The only thing I would say it would be helpful if Shopify and Facebook could have provided a paragraph to insert into the privacy policy.
I clicked and installed, but I can't find how to link to the existing Instagram account. There are no instruction, just a blank page?
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.
For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.
Use the app to sell products, mainly true Instagram. Works well for us. Did not quite catch the upcomming update. Tanks!
I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
Installed the app. My Facebook account got suspended then, for suspicious activity????? Now it is reviewed by Facebook. I really hope I will be able to recover it since I use it to manage the FB of my business. In the meantime, I can't use my account. Wonderfull experience (I am sarcastic of course)
Thanks for sharing your feedback! I definitely understand how frustrating that can be. In that regard, so I’d like to discuss this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Easy automatic set up, but there are so many pages to manage across facebook and instagram it can seem daunting