评论 (7,413)

整体评分
4.2
每个评分等级的数量
  • 65% 的评分是 5 星
  • 14% 的评分是 4 星
  • 5% 的评分是 3 星
  • 2% 的评分是 2 星
  • 13% 的评分是 1 星
2022年6月8日

Pretty trash. I have been trying to create Ads and it impossible. I keep getting the same error message saying "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." This is super frustrating and I have been trying to do this for multiple days now.

skyshopfitness
美国
4天 人在使用应用
编辑时间:2021年12月18日

This app led facebook to PERMANENTLY ban me from advertising AND I cannot for the life of me remove Shopify from my Business Suite which is now useless. A facebook account I have had for several years. The reason facebook permanently banned me is because I didn't input a "product type" for the eyeglass I was selling. I wasn't aware of this since this was my first time creating a facebook business account. When I connected shopify to facebook, all the products got dumped into the "medical" product type which I didn't know how to fix and didn't know what was wrong until it was too late because facebook just tells you that you're in violation of their policy. Just an FYI to others (new owners). If I knew this was going to happen, I would have inputted all the products into facebook manually.

World Store 247
美国
4天 人在使用应用
Meta已回复 2021年12月18日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up the Facebook Channel. I'm going to follow up with you in an email to open up lines of communication and see where I can help.

Adil | Shopify

2020年9月11日

good good good goodgood goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

rosso jewel
英国
4天 人在使用应用
2023年8月24日

Since 10 days, the store is still under evaluation, I can't remove the visibility of my store from privacy, this situation bothered me a lot, I want a solution to my problem as soon as possible

BelneyShop
土耳其
4天 人在使用应用
Meta已回复 2023年9月5日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023年1月11日

Set up my Facebook account, created the page then it suspended. I gave my ID and it unsuspended but when I tried to run ads, then It suspended AGAIN. Submitted a picture of myself and now it says "You can't use Facebook or Messenger because your account, or activity on it, didn't follow our Community Standards.
We have already reviewed this decision and it can't be reversed."
Avoid this app if you don't want screw your facebook account.

JOLLY JAPAN
英国
4天 人在使用应用
Meta已回复 2023年5月4日

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2023年7月18日

Its does not even open correctly.
saaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

My Store
巴基斯坦
4天 人在使用应用
Meta已回复 2023年7月28日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

2021年11月23日

Wish I had the reviews before. The same thing happened to me as everyone else, cannot seem to re-install it again!! You really need to fix this issue if everyone is complaining about the same problem. This is the message that is showing up everytime: ""There’s no page at this address Check the URL and try again, or use the search bar to find what you need"".

daairastudio
巴基斯坦
4天 人在使用应用
Meta已回复 2021年11月24日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. We do notice this issue affecting a couple merchants so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

2021年1月27日

Very easy install process, now gotta see it live :)
I've been wanting to share my work with all my facebook friends so it is really exiting to be able to now!

Valou
美国
4天 人在使用应用
2020年9月25日

All good thanks. Really good! I mean...super easy mostly! :) OMG 100 words> REALLY still typing....

SeedfulThings518
美国
4天 人在使用应用
2024年2月13日

dedicacion

srd8pr
美国
1天 人在使用应用
Meta已回复 2024年2月16日

Hola!

Gracias por tomarse el tiempo para dejar una reseña. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte