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Relatively easy to set up... took maybe an hour to get it sorted out properly. Hoping it is going to increase sales. The only thing I would say it would be helpful if Shopify and Facebook could have provided a paragraph to insert into the privacy policy.
Easy to setup on my store and we'll see how it performs. Interested to see if It generates more sells.
I clicked and installed, but I can't find how to link to the existing Instagram account. There are no instruction, just a blank page?
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
Easy and fast. I am so happy that we can do this instantly unlike other channels which are labourious and slow. Working at the speed of business
nice and easy set up, lets see how it goes, when our customers get connected to us via facebook, can only hope for the best
App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.
So far i havent used this channel because I am brand new to selling on Facebook. I am excited to get started
For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.
I don't like it because it has annoying customer care management system. If only it introduced a real customer care service.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
Use the app to sell products, mainly true Instagram. Works well for us. Did not quite catch the upcomming update. Tanks!