评论 (8,326)

整体评分
4.3
每个评分等级的数量
2022年11月4日

I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure Facebook (pixel), it just returns the error "Sorry, something went wrong.
We're working on getting this fixed as soon as we can."

dmgwellness2019
美国
大约1个月 人在使用应用
Meta已回复 2022年11月4日

Hi there!

Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Best regards,
Steve

2021年1月11日

I like it. Thank you for app! I wish you to develop better apps. Facebook has very good support for online businesses.

Mirosus
越南
3天 人在使用应用
编辑时间:2020年9月7日

It is really difficult to use the app. The goal is good but the path is painful and documentation is weak. I am sure it will get better soon.

mrsimcard
美国
3个月 人在使用应用
Meta已回复 2020年9月7日

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年9月23日

Im just a starter in doing FB ads...and new to this, i need to learn more about how it works and updates..apologies if i cannot rate this much as i need more experience how this app works.

Maybenta
菲律宾
2个月 人在使用应用
Meta已回复 2020年9月24日

Thanks for sharing your feedback! There's no need to apologize! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年9月4日

it cost much time to do it. This is my comment can help other merchants decide whether to use this app.

MY CREATIVE TOY
德国
2个月 人在使用应用
Meta已回复 2020年9月5日

Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support

2023年7月22日

if you haven't done this before, i think reading the documentation PRIOR is a big big help. It's good information for someone that doesn't do this all day long. After I read everything I could, I was able to complete the setup without any issues :)

Thank you

CoastalCastings
美国
3天 人在使用应用
Meta已回复 2023年7月28日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2020年12月2日

After a little hassle with multiple accounts and cookies everything worked out fine. Excellent and easy to navigate extension *like*
Ich hatte ein bisschen Mühe mit mehreren parallelen Accounts und den Cookies dazu, aber nach ein wenig probieren klappt alles. Ausgezeichnet und einfach zu navigierende Erweiterung *like*

EgoEco
奥地利
3天 人在使用应用
2020年10月18日

supper applications je vous le recomende je suis dans le e commerce et les pub von vite ces incroiyable

CorporateCleef
法国
大约1个月 人在使用应用
2020年9月30日

This will not work on a Shopify Lite plan ($9/month) which is exactly the plan we chose specifically to sell through Facebook and instagram. This channel has replace the Facebook Shop channel, which DID work on the $9 plan, but alas, that is no longer available on the app store. Good bye Shopify account, uninstalling.

Divine Dogs Shop
澳大利亚
大约1个月 人在使用应用
Meta已回复 2020年10月1日

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

2020年10月8日

nice app, help me a lot , help me get easy on my page, great channel app ,this app helps to grow business

GDL Hansell Supply
美国
3天 人在使用应用