评论 (7,900)

整体评分
4.3
每个评分等级的数量
2024年8月22日

On the shopify facebook instagram setup page it says; Next Step for your shop... then a bubble then; allow messaging for customer support so customers can contact you quickly. If you select enable messaging nothing happens. Why is this?

Campbell Vintage
英国
3年多 人在使用应用
2024年9月17日

It's frustrating that I can't use collections I've already created in Shopify in this app - having to redo work is maddening.

Four Bears Sticker Club
加拿大
接近4年 人在使用应用
2024年7月17日

Having problems posting on instagram it seems FB has audio and instagram does not. I have a second issue I would like to mention, I have been threatened for the past several months from someone saying they are meta they say I have violations and copyright infringements. I have replied may many times, and all i get back is the same old messages saying We have been trying to contact you. Then after a few months they say I am being sued for something. I have requested SO MANY times that they should send me exactly what the problem is so I can address it directly. but this has been going on for months now. Can someone at META contact me directly and stop this harassment.

HOTHEADS® Hair Brush
加拿大
3年多 人在使用应用
2024年8月16日

always some issues syncing new products and having them appear on my instagram shop

shopstandingo
加拿大
接近2年 人在使用应用
2024年7月17日

This app is easy to use but when you run into a snag, i.e. advertising or shop approval. There is not straight forward explanation of the issue and how to resolve it.
Also, no individual customer support assistance to help.

ENUBEE
美国
接近6年 人在使用应用
2024年7月15日

The app seems to be buggy. Instagram and Facebook shop routinely get disconnected from my Shopify catalog, and I lose ability to tag products in my posts without any explanation or notice from either FB or IG. Every single time I log into the app on Shopify, I get the message that my "shop is in review" even when I make no changes whatsoever to either my Shopify catalog or Instagram/Facebook shops.

Buckaroo Bling
美国
接近4年 人在使用应用
2024年9月2日

It is ok, could be a lot more user friwndly

Eye Respect
英国
大约5年 人在使用应用
2024年10月21日

I cannot tag products on my instagram

Titanic Denim
英国
2年多 人在使用应用
2024年9月28日

It was difficult to set up and I still have many issues to sync my catalogue

CATSHEE
法国
4个月 人在使用应用
2024年7月8日

Challenging. I had to guess my way around and Instagram help haven't even responded to my request as to why my shop tagging system is not working and saying "no product catalogue found". I have resorted to asking Shopify help and hope this works. Challenging when its your livelihood depending on it.

Jettah & Till Design
澳大利亚
3年多 人在使用应用