Facebook & Instagram , 4,686 則評價
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unresponsive. is this still supported? It says disconnected but no settings have been changed and it crashes when i try to rectify
Hello,
Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Ashley | Shopify
simple. easy to install and easy to use! although i am unable to sell on facebook and instagram due to my region, but i hope that gets solved. other than that posting ads is my main objective with this channel.
Excellent integration with Facebook and Instagram. I have created the online shops in a while. Good job.
After hours of trying to connect my Meta/FB pixel, I give up. This wastes so much of your time. Should be easy to do.
Hello there,
My name is Markus from Shopify's marketplaces support team and I first want to thank you for leaving feedback on our app. It's always important for us to see the current issues facing our merchants that lead to leaving a review.
I was able to see that you meanwhile have successfully connected your Store to Facebook but will reach out to you in case you need further assistance to get the most out of your Store and Facebook.
Markus | Marketplaces Support Specialist
Shopify
I used this app to sell product from Shopify. It would be nice if you put directional videos on how to set it up when there is changes.
Right after we installed this app our Facebook Business Page was hacked as well as our Facebook personal page because Facebook does not separate Business and Personal accounts.
Hi there,
Thomas here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I am sorry to hear that this app did not prove to be beneficial for your shop. I'm going to follow up with you over email to open up the lines of communication in case you are interested in using the app moving forward.
Thomas | Shopify
Sadly this app pulls the data from the Shopify store through to Facebook's commerce manager in a rich text format only, meaning any HTML in the source product description (paragraphs, line breaks etc) is removed and what you are left with is a lump of text with zero formatting which looks awful. Not great when this is meant to be a sales tool.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'd like to look into this deeper for you and follow up with you in an email to open up lines of communication to see if I can help you any further.
Adil | Shopify
i used the app to help me sell on facebook. i was confused when i had to reset up with no warning but i seem to be getting there now
Esta aplicación me ah ayudado mucho, es muy fácil de usar y de vender voy empezando pero es grandio.
I used this app to manage my Facebook page and ads campaign, Is very complete, 100% recommended, Helps a lot having all in one place