Facebook & Instagram , 4,686 則評價

整體評分
3.8
各級評分數量
  • 62% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2022年10月22日

Same problem here: Every time I attempt to use the Facebook app it shows an error message. I am unable to update my store catalog on Facebook & Instagram. This is frustrating because I cannot tag products in my photos & I am losing potential sales. Please fix this soon!

Cleopatra Beachwear
印尼
使用應用程式 12個月
Meta 已回覆 2022年10月25日

Hi there!

Paola here with Shopify. Thank you for taking your time to let us know about your experience with the Facebook Channel. I will be reaching out to you shortly through email for more details of what is happening and to ensure you have all the tools to make the app work for your business as soon as possible!

Chat soon!

Paola | Shopify Support

2020年10月10日

I trust Facebook and this will help me set up my store and selling my products on Facebook when the time comes. I will like to build a reputable store where customers can come to all the time and enjoy our or products as they can trust our business.

Jaysan Enterprises
南非
使用應用程式 大約1個月
2020年9月7日

Haven’t really used it learning now. As I begin to
Get into the store itself I will better understand.

PPSTWR
美國
使用應用程式 大約1個月
2020年12月20日

I can't access my Facebook page now. Because the mobile I inputted is wrong.
The correct mobile is +63 9178442622.
I tried to change it but it can't be changed. It keeps sending notification code to +63 09178442622 WRONG. If you are in the Philippine the mobile number should only be 09178442622

LeisureField
菲律賓
使用應用程式 大約1年
2021年2月12日

I just started using it. I was a little confused at first but that was mainly because I really wasn't reading the instructions.

Zane Wylie Skulls
美國
使用應用程式 大約1個月
2020年12月9日

Shopify is a lot better at giving help than you are. Shopify and Facebook should combine support services. It was difficult and I still have issues.

Tea Prints by Reed Slater
美國
使用應用程式 大約1年
2022年9月19日

great channel to promote leads and sales! Wish you provided more quick technical support to customers!

Pharaoh Marble Furniture
澳洲
使用應用程式 大約1年
Meta 已回覆 2023年6月27日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!

Thank you,
Meta Support

2021年2月19日

We are very happy with this app so far, we came across some problems during set up, which were resolved quickly by Shopify support. We look forward to using this ap to increase our store audience.

P.S. FIORENZA
義大利
使用應用程式 大約1個月
2021年4月12日

great.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

CatBog
越南
使用應用程式 大約1個月
2021年10月13日

During setup Instagram business bccount cannot be detected. What is the reason? It's already owned by the business manager. Please help.

Chic Oz Couture
阿拉伯聯合大公國
使用應用程式 11個月
Meta 已回覆 2021年10月18日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Channel specifically on-boarding Instagram. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up line of communication and get this issue resolved.

Adil | Shopify