Facebook & Instagram , 4,685 則評價
調整搜尋範圍
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根據評分
good
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Meta Support
I haven't seen anything that bad in my life. Companies policies problems never end up, and it is impossible to understand what is missing or what document u need to submit. The help desk is so miserable; the only thing they keep saying is ' u need to wait more' and 'company policies'. No one could figure out the section 4 problem. I am paying my workers money for nothing right now, and I don't know what the problem is and how long it will take to fix the problem.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Hi, for some reason I don't have a settings tab available. Only an overview tab. Because I don't have a settings tab, I'm not able to see the pixel I've connected, or make changes to the pixel, and I'm not able to access the customer data-sharing section. This must be a bug of some kind. I've been in touch with Meta numerous times, and they don't understand what my issue is. I'm hoping an app developer can see the issue and resolve it.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link and include screenshots of what you're missing on the app to further show what's going on: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
This app will not allow me to accept meta based checkout.. Spent days working on it and talking to support but no luck so i am uninstalling. I have submitted tickets to both shopify & instagram and no luck.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
So helpful using this app and most especially it help my business a lot
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Meta Support
hard to use. can do verify for me.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
best
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Meta Support
Meta is just absolute crap and a massive headache for every single steps that should be easy. To try and start just simply advertise from your Facebook page and get the ad data connected to your shopify is taking me days. First the meta business page was lagging and bugging making me do the same rhings over and over, then once I finally manage to create the pixel and went to install the Facebook and instagram app on my shopify, it started to bug again. After 4 time uninstalling et re installing that horrible app, I managed to connect my store after creating a facebook business account ( thought just my page with my facebook account would be enough but no, has to be another dam account ) DAMM ! I thought I'd be ok then but NOOOO Facebook restricted my business account, probably because its too new ( which doesn't make sense really), I am now unable to complete the connection settings between shopify and facebook and have to wait 24h for a review after providing a code received on my phone and my identity document photo. This is really a joke considering how much money that business is doing, they can't even make basic settings simple for people, they over complicate everything and cross everything together making you go back and forth between platforms non stop for a very simple task. All I wanted was to see the results of my advertising with shopify, nothing else. If I ever manage to get to the point where facebook let me advertise and the connection with shopify works ( pretty sure something will go wrong again) I surely WON'T authorise facebook to sell my products directly on my facebook page because I bet you these sales will be catastrophic and customers will run away, surely there will be problems with payment and order fulfillment etc. A shame from start to finish
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Thank you for taking time to leave a review with detailed feedback and apologize for the experience you've had so far with us.
Please contact our Business Support team via this link if we can be of further assistance to you:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We'll be sure to follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
It's been an easy and wonderful experience getting my online store on Facebook and Instagram
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Meta Support
works good
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Thank you,
Meta Support