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trying it for first time look fantastic hope it will help to increase sales of my shop and do good with e-commerce. hope it is great
It has been good so far. I am just trying to discover good strategies that I can use to run my ads. Thanks again !
I used this app, really got me hooked. It really does walk you through everything you need to know. I am blessed if it wasn’t for them I would be getting scammed with no business. Thank y’all
Generally does what it has to do. However as a shop owner I cannot see a configuration created by a staff account. Namely, when I'm logged in, the app suggest me to configure everything from scratch. Not sure if it's a bug or a feature but either way it's a big drawback.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Totally disabled my Facebook account when I tried to connnect. Absolutely no support from Facebook and so far no support from Shopify either. I have tried Shopify support and they basically wash their hands of it and say it's a FB issue. Now I can't access my FB business page because of this. I WOULD NOT download and use this app if you value continued access to your FB account.
Thank you for taking the time to share your experience. I can definitely understand how it would not be ideal to have your Facebook account disabled and the frustration this would cause. Please know when it comes to account eligibility, Facebook has complete control over this aspect so I'd like to ensure you have the proper resources to get this resolved. I will be in touch via email soon. Look forward to hearing back. - Anna, Shopify Support
Easy to set up n easy to shop. Then the only problem I ran into is to connect it to my Facebook page and not letting me buy a new Domain. keeps saying to edit my profile. other than that my shop or store is up n Runnin'.
J'ai utilisé cette app. avec shopify pour mon cite web.
J'ai utilisé cette app. pour avoir plus de point de vente et une meilleur visibilitée.
I cannot access anything, have spent way too many hours on this integration, and Facebook has zero help. I did all the steps, then informed me that someone else is the owner of my pages and won't allow me to go any further. Facebook, I am the owner, admin, ads account manager of my Facebook and IG pages, so where are my emails going so I confirm this? The only thing that I can think of is changing the IG handle. Indeed this is not the reason why I cannot connect. Absolutely rubbish, and far too much stress thinking I have been hacked. I contacted Facebook and tried the links, but that was a dead-end Such a waste of time.
Hi there,
William here from Shopify support. I see you've mentioned that someone else is the owner of your pages, while Shopify cannot make changes to your Facebook account in this manner we can help guide you as to confirming the permissions of your chosen accounts. Since this information would be account specific and quite sensitive I'll reach out to you directly via email to follow up with you.
William | Support Specialist
Shopify
Not very clear, one pixel still not working. FB approval of shop is sometimes strange and unclear. Generally connection from shopify to facebook seems to be working fine.
Thanks for taking the time to share your experience with us. I can definitely see why it is important to ensure your pixel is connected so you can market your business. I will be sending you an email soon to ask for more details on the issues you are currently facing. - Jamilah, Shopify Support
Assez facile à rédigé selon moi car toutes est indiqué même pour les erreurs de frappe ou le manuel utilisateur est très détaillé comportant tous les sphères et indication que ce sois. Merci pour la compréhension et au plaisir.