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the setup is so annoying it's insane. Normally i'm very patient but wow. You impressed me how bad this works. Especially the new Business Suite from Facebook is one of the worst downgrades I've ever seen. Goin to TikTok Ads now.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
No se puede ver la tienda desde Facebook e Instagram en España. No vale para nada.
No es tan facil de entender para los queno somos expertos
not good because i cant make sales
very hard to use- bad ux
no conecta nada, no puedo incluir el pixel de mi pagina
It doesn´t work. I can´t connect with my web or even inclued the pixel
i installed the app to be able to advertise my shopify store on facebook. To do this, I first created a private account as prescribed in the app and then a company account. Unfortunately, I was hardly able to use either of them, as facebook blocked both accounts after just one day and did not reactivate them despite me identifying myself twice. My accounts have now been deactivated and I receive no support from facebook. My plan to pay facebook for my advertising has been prevented, even though I have not violated any guidelines. The facebook algorithms simply do not believe that I am a real human customer.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I can't link my store because Facebook has black flaged me from doing business on that platform without reason or explanation. So how do I Uninstall this app from shopify
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
this ap is not connected to my facebook account
It does not connect to my account at all. It just crashes every time i try and i have reach out to support and nothing can be done from them and i should reach out to Facebook directly and it is so annoying. The App is just not working.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support