Facebook & Instagram , 4,687 則評價

整體評分
3.8
各級評分數量
  • 62% 的評分為 5 顆星
  • 15% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
編輯時間:2020年10月10日

Good app i have comfortably been able to create ads and promote my website efficiciently and with success on facebook. thanks guys

VitalPortaGear
英國
使用應用程式 10天
2020年11月30日

If I could zero stars I would! I have reached out to Facebook and Shopify numerous times over the past month due to not being able to publish my Facebook page. I have sent tons of screen shots of the errors that they have asked for and they all seem to not know what is going on with my page. Facebook is keeping me from selling my boutique clothing due to horrible customer service! It's hard to believe that no other business owners have had this same problem.

Ocean Dream Boutique
美國
使用應用程式 3個月
Meta 已回覆 2020年12月1日

Thanks for sharing your feedback! It sounds like you've been through a lot, and I'd love to help you work through this. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2020年9月13日

Not too Shabby--- Pulled me thru!!! Was A bit confusing... but I made the connection..................

OMGTooCOOL
美國
使用應用程式 4個月
2020年11月29日

A lot easier than I had first anticipated. Which is great for someone computer illiterate. Easy peasy, lemon squeezy

LatinxEyelashes
澳洲
使用應用程式 10天
2020年9月25日

Cool bhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Sensorreal
法國
使用應用程式 10天
2020年9月30日

o app cada vez melhorando mais, a equipe tá de parabéns mesmo
show, uma ótima ferramenta para nós que comerciantes...

DELLES STORE
巴西
使用應用程式 10天
2022年7月28日

Even if a product has multiple images, only one image is linked to Instagram Shopping.
This specification makes it impossible to take advantage of Instagram as an image SNS. A single image does not inspire users to buy.

MOOD
日本
使用應用程式 3個月
Meta 已回覆 2022年7月29日

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

2021年2月10日

Shopify told me that my Instagram app was no longer up to date and to install the new Facebook app. Since doing this, we have lost both Facebook and Instagram shopping and when I try to reconnect, I am told some of our products are not suitable and the shop is denied. Even after having deleted said products from Shopify, it is still not working. Can somebody please offer some advice as we have lost two shopping channels. Very, very upsetting!

Miles Kelly
英國
使用應用程式 3個月
Meta 已回覆 2021年2月11日

Thank you for taking the time to leave a review. This certainly does not sound like the expected behaviour when migrating over to the new app. When it comes to account and product eligibility, this is something determined directly by Facebook so it would be best to contact Facebook directly regarding your shop's eligibility. However, I'd like to hear more details on your experience to see if I can provide some resources or guidance in getting this resolved. I will be sending you an email shortly to learn more about what happened. Look forward to your reply. - Anna, Shopify Support

2021年1月16日

Okay to use. Fairly easy to set up but a bit difficult to find the accept bottons - some at the top, some at the bottom. Needs consistency.

Gifts Actually
澳洲
使用應用程式 3個月
2021年2月1日

The worse when it comes to doing business. I do not plan to do business with Facebook ever again. My items were being rejected after being reviewed as not following guidelines or policy when my business complies and is only skincare. No medical or device, personal attributes or whatever other reason I have been denied.I’m over all done with Facebook. Not a fan or supporter anymore.

Oil On My Hands
美國
使用應用程式 3個月
Meta 已回覆 2021年2月2日

Thank you for leaving your review. Your products not being approved by Facebook definitely sounds stressful. When it comes to product approval this is something determined directly by Facebook that Shopify does not have a hand it. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support