Facebook & Instagram

I enjoyed that it was very clear and that it was very quick to go threw. Please keep doing the same guys great job!!

I can't install the app properly small app have better customer service.... 48 hours to have a reply ?

Great process! Very easy to go through. It is organized in a way that makes it simple to understand.

It started out fine until I got to the account manager and had some trouble, but looking into it now.

If I can, I must grade it zero star. Facebook & Instagram do not provide any technical support. You have to solve all problems by yourself. Please be aware of this before installing any Facebook and/or Instagram app as your sales channel.

I think set up is pretty simple. That's great. I have never shopped on Facebook or Instagram because I didn't even know that was an option. I do now. I now need to figure out how it works. Excited.

la nouvelle version est top, la mise a jour a été rapide fluide facebook reste la base pour se faire connaitre

Before it was a great app, but now it is not. Not support anything but only sync of product catalog to facebook, even can't share product cards in messenger anymore.

I am a new business and find this an extremely helpful and useful tool. I look forward to really growing my business and attracting customers!

If I can give minus stars I will.

The support and service are so bad that the only thing those CS reps care are to close the case ASAP instead of helping you to actually solve the issue. I had an issue with the business account, the CS reps kept changing and every time there was a new reps I had to explain everything all over again and it's literally without any progress or solve my business account issue or whatsoever and they just closed the case because the case was more than 48 hours! At the end I figured out myself to fix the account issue.

And now, I am stocked in the process of verify my business despite by providing all the legal documents to them they kept asking for more info, seriously?! What more company legal info you will need to verify a company? Company registration document, check! But No from FB. Company Bank Account Statement, Check! But No from FB. Company Director's resident document, Check! But No from FB!

I tried to contact FB to figure out this matter for too many times, but no answer no feedback, VERY typical FB, bad service, poor product, simply don't care individual merchants.