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It's not hard to figure out but would be better with customer service attached for more help. I created this as a newbee but I am mostly guessing all the time.
Thanks for sharing your feedback! We offer support through our app's Get Support button, but I can definitely pass your idea up to our developers. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Thank you - you are making this easier and easier for small business owners to understand. It tool me months to understand the directions to delete the old Facebook app in "settings" - I though I had to do that in my Facebook. Finally realized it meant Shopify settings.
This channel helped when no one else did and helped me to finish setup with my business. Thank you much.
Great app, very easy to install and configure
there are very simple steps to set up the app into the store
I used this app to add a product, it was easy and I found plenty of resources online. I would like the interaction between Instagram and Facebook to be easier.
Facebook is extremely complex and it requires a period of time to learn the page, making it very complicated for those who work with Facebook for the first time.
Removing business pages and its subset is extremely confusing
It took me over two months to get my account verified because my name didn't match the documents I submitted and it didn't even explain that my business name should be my own.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
easy to plug in. thats so key! important to add to your site so you can sell through instagram, tag products on instagram etc.
it ruined my business and i can't sell on facebook any more or instgram and i seems that i'm not the only one
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
Great and fast experience, had trouble accepting terms and conditions, did let me proceed, had to try multiple times
I'm not to tech sevy but wasn't too hard following this. App is not hard to follow and not too time consuming. Kind of fun!!
Thanks for taking the time to share your experience! I am happy to see you had a good fun setting up the app. I'd like to touch base to ensure you are getting the most out of all the features so I will be sending you an email shortly. Look forward to hearing back. - Anna, Shopify Support