評價 (6,871)

整體評分
4.2
各級評分數量
  • 65% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
編輯時間:2021年1月19日

Much easier setup than previous attempts. i would now try to see how easy to it is to connect to instagram.

POSITIVE INSPIRATIONAL
澳洲
使用應用程式 10個月
2022年11月11日

I have been restricted multiple times before, whenever I appeal, they give me no particular reason why I got restricted and now it seems my store has been restricted permanently from Facebook. No one is willing to help your store up and running again, very bad service from facebook.

EthioShopping LLC
美國
使用應用程式 10個月
Meta 已回覆 2022年11月14日

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like more assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

2022年7月19日

i can't create audience sale campaign i won't let i set the daily cost it but tell me error. i have tried but doesn't work

Yniguesinc
美國
使用應用程式 接近2年
Meta 已回覆 2022年7月28日

Hi there!

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. From the error I see in your Shopify admin, the issue you're facing with creating a Facebook Marketing activity stems from settings within Meta Business Suite that need to be changed by Facebook. I've sent you an email to connect and offer further support.

Vance | Shopify Support

編輯時間:2021年2月12日

will give it a try thanks for the opportunity and i hope it works. Staying connected with facebook and shopify has been a challenge

BC Wine Studio
加拿大
使用應用程式 10個月
編輯時間:2021年3月13日

The app is giving us a temporary error on Facebook when trying to setup checkout on Facebook & Instagram. Facebook support tells us that the bank is not supported. We tried Chase, Wells Fargo and BB&T for payments and all are giving the same temporary error since January. Facebook support is useless and we were told by Shopify support to contact Facebook! Here is the error on the last screen: "A temporary problem occurred when trying to complete your request. Please try again later." This is not acceptable.

Trovelle
美國
使用應用程式 10個月
Meta 已回覆 2021年3月17日

Thanks for taking the time to leave your review. That definitely sounds like a frustrating experience since Facebook was not able to help you with the error message or with adding your banking details. While we have no control over their payment methods/acceptance, I'd still like to ensure we have provided you the resources you need to contact them. I will be in touch shortly via email to connect with you. - Anna, Shopify Support

2020年12月24日

This is a great app and I can analyze which kind of people check my website. And I can improve my marketing strategies with this app.

WearInsider
斯里蘭卡
使用應用程式 26天
2022年11月25日

Why has the FB option disappeared from my app but it shows it installed? Customers aren't getting emails, text and now this? This is disappointing.

NatahlyaMarie Hair
美國
使用應用程式 1年多
Meta 已回覆 2022年11月25日

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

2021年1月25日

The set up was easy. I have not use the app yet but I am Planning to use it to advertise directly from the apa.

Tienditacatolica
美國
使用應用程式 26天
2021年1月27日

Okay, it took a long time, but it finally works, hopefully. Facebook is a great tool to automate the campagne

krayestore
荷蘭
使用應用程式 10個月
2020年12月27日

I used this app and it helped a lot, really cool and nice way to control everything, dont pass by it

ifones
法國
使用應用程式 26天