評價 (6,870)

整體評分
4.2
各級評分數量
  • 65% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
2022年12月6日

this app ruins the business and wast our time and energy. We can not link and sell on Instagram. It works with Facebook only. It says our shop meets all requirments. there are 3 bugs. 1. Verify your domain
We need to verify that you own the domain that you entered in your account. We'll walk you through the steps needed for verification, or you can submit a different domain for review
Appeal unsuccessful
Your review was unsuccessful. domain could not be connected to your shop. -> it is perfectly connected!! how can we set up our store without connecting it to shopify!!! Please think twice before you speak. 2. This website is not approved
Product unavailable on your website
To use this website, your products must be sold on the website connected to your account. -> they are pretty much 100% sold very clearly and surely. 4 year old boy can even see it. who does even ask for it withtou selling products!! 3. Your account has been rejected for a shop on Instagram
After reviewing your submitted domain, we found that it doesn't comply with our Commerce Eligibility Requirements. If you think there’s been a mistake, you can request another review. -> Like I said there is no problem to sell on Facebook. It says account quality is good. we have asked to review over and over. no improvement. is there any workers?

Global Ichiba
日本
使用應用程式 10個月
Meta 已回覆 2022年12月6日

[December 7 Update]

Hi there!

Thank you for your patience as we investigated your issue. From my understanding, we have now successfully unblocked you, so you should be all set. Thank you for taking the time to leave a review and for using the Facebook & Instagram app!

Thanks,
Steve

2020年10月3日

I did have some trouble setting it up. Not being sure what to click on, but I did reach out to customer support via chat and he was extremely helpful and patient.

CreatedByClarissa
加拿大
使用應用程式 10個月
2021年2月24日

I use this app to sell my products, it works well, just wish it was a bit less to follow in order to make it happen

Polar Vibes
美國
使用應用程式 10個月
2021年3月9日

I love this app because it is easy to use and easy to operate. There is no need for further update on the app

Smiley Whites
英國
使用應用程式 25天
編輯時間:2021年3月11日

I cannot see test scores but make sure to include them on the Common Subject Tests and AP Exams. If you only took one AP senior year

Ultra Tribe
印度
使用應用程式 10個月
2021年3月1日

It is one of the most effective sales channels if it is not the MOST as it is generating sales and creating the right exposure to increase demand

•SieLayStyLe•
埃及
使用應用程式 10個月
2021年5月8日

The following message appears on all my ads: "A problem with Facebook prevented your activity from being resumed. Try to resume in a few minutes." Tried, and tried, and it never works. Shopify support can't help. How do I get app support?

CarAudioStuff
英國
使用應用程式 1年多
Meta 已回覆 2021年5月11日

Hi there! Thanks for taking the time to share your feedback on the Facebook Channel!

Errors like this are often returned due to brief outages, or it can be related to having incorrect permissions (for example, not having admin access to the connected ad account or pixel). In the majority of these cases the problem can be resolved by disconnecting and then reconnecting the Facebook Account that is currently connected to the Facebook Channel. This essentially resets these tokens and is often successful in allowing you to continue with setting up your ads.

I'd love to help check in on this with you to cover our basis so you can get started with your Facebook campaigns at the earliest. I'll be following up with you via email to offer assistance. Chat soon!

Nidhi | Support Specialist

2021年11月19日

Worst app ever!!! I was forced to delete and re-download because there was an apparent Facebook error that not even support could fix. I re-downloaded and now I'm unable to connect with my existing commerce account as well as activate my Instagram channel which is already eligible for instagram shopping. So frustrated! This app needs to be fixed! You would think a billion dollar company would have the toolset to make stuff like this seemless. Why is this so difficult?

Sunrise Surf Shop
美國
使用應用程式 10個月
Meta 已回覆 2021年11月22日

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with re-setting up the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

2021年1月21日

I use this app to help me effectively get products in front of customers with clear steps to then make a purchase.

Sleepless Jack Design
美國
使用應用程式 10個月
2020年9月26日

I enjoyed that it was very clear and that it was very quick to go threw. Please keep doing the same guys great job!!

shadyshadesofficial
荷蘭
使用應用程式 10個月