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The application is way too much in your face. Not friendly. Still trying to figure out some stuff. over all ok
lats goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
App will not connect, No support, won't return emails, this is a complete nightmare, good luck trying this app.
Thank you for leaving a review and sharing your feedback. I'll be following up by email to learn about any specific issues you're having so we can work on getting the app set up together. - Veena, Shopify Support
I use this app to help me market my online store and to reach women that enjoy Custom Designs and Body Bath Essentials
I am using this app to do Shopify related marketing things. Easy and safe to use, install, and most important this app is under a recognized world brand. Hopefully, they can come out with more useful apps and extension related software.
it was super easy, didn't need to understand anything just cklick. like it- but now I'm worried about getting tricked
I have tried unsuccessfully for 2 days to change the photos in 3 of my products. It seems that when I uploaded my catalogue to facebook, it changed the layout of my photos, so instead of seeing the product, you know only see a color. I'm at my wits end
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with your products on the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
This app has stopped working: Avoid at all costs until fixed. I have just used Socialhead's version and it was a piece of cake to set up and get working, with exceptional instant tech support . I spent too many hours going round in circles and had to draw the line somewhere - Look at the feedback for this app and you'll understand.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Marcus, Shopify Support
This app is very easy to use. I was able to use this app with ease. I'm hoping it attracts customers to my store.
i am unable to connect my instagram acct. thru this app. it does not show up as connected and when i click for it to connect, i get a message that it is already connected.... but it is not. been with shopify tech support which i waited 2-3 days for them to respond, they state it is not within their scope to help fix it. i have been working on this for weeks and cannot get it to work correctly........... i am losing business by the lack of concern by shopify
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I see you are receiving an error when trying to connect your Instagram account. I would like to hear more details on the issues you are experiencing, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support