評價 (8,282)

整體評分
4.3
各級評分數量
  • 66% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2023年10月27日

A little challenging learning the ropes and getting through all the validations but started posting and creating boosted ads. I really like attention ads are getting. I'll be creating a full-blown ad soon as I get through the additional training videos.

Allie's Gift Shop
美國
使用應用程式 3個月
Meta 已回覆 2023年11月3日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2020年12月28日

So far so good. We'll see when I launch ads. It's different than I was told so that's a little disorienting. I'd like it more if there was a tie in to the older step-by-step videos where you just added a pixel manually.

AWESOME STRETCH
美國
使用應用程式 3個月
2023年9月12日

this app will not allow me to sync my business page from IG to shopify. My products have been approved and yet for some reason Facebook Meta is not syncing my products. I am missing out on potential customers because of this. Every time I try to reconnect the instagram an issue has occurred. Both instagram and facebook have been giving business store issues. This is unacceptable and unfair. All of my products are from a drop shipping supplier. In which they are legal and meet all requirements according to the guidelines. So what is the real issue?

Intimate Initiatives
美國
使用應用程式 7個月
Meta 已回覆 2023年9月15日

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

2020年11月7日

I used this app in building my online shop. It helps me to evaluate my customers base on analytics.

Smart Lifestyles Depot
菲律賓
使用應用程式 3個月
編輯時間:2021年2月17日

I would say the process is a bit lengthy in setting up the FB Channel, but overall it's easy to follow.

Simply Geming
巴布亞紐幾內亞
使用應用程式 3個月
2022年7月28日

Even if a product has multiple images, only one image is linked to Instagram Shopping.
This specification makes it impossible to take advantage of Instagram as an image SNS. A single image does not inspire users to buy.

MOOD
日本
使用應用程式 3個月
Meta 已回覆 2022年7月29日

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

2021年2月10日

Shopify told me that my Instagram app was no longer up to date and to install the new Facebook app. Since doing this, we have lost both Facebook and Instagram shopping and when I try to reconnect, I am told some of our products are not suitable and the shop is denied. Even after having deleted said products from Shopify, it is still not working. Can somebody please offer some advice as we have lost two shopping channels. Very, very upsetting!

Miles Kelly
英國
使用應用程式 3個月
Meta 已回覆 2021年2月11日

Thank you for taking the time to leave a review. This certainly does not sound like the expected behaviour when migrating over to the new app. When it comes to account and product eligibility, this is something determined directly by Facebook so it would be best to contact Facebook directly regarding your shop's eligibility. However, I'd like to hear more details on your experience to see if I can provide some resources or guidance in getting this resolved. I will be sending you an email shortly to learn more about what happened. Look forward to your reply. - Anna, Shopify Support

2023年11月14日

Certainly helpful with exposing our company to new customers we may not have reached .

CLDUNLTD
美國
使用應用程式 3個月
Meta 已回覆 2023年11月20日

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2020年9月6日

With all the money Facebook has, one would think they would attempt at providing a user friendly service. What a joke.

Mileage Clothing Inc.
美國
使用應用程式 3個月
Meta 已回覆 2020年9月6日

Thank you for your feedback! I am going to send you an email so that we can look into the set up process together and answer any of your questions. -Emily, Shopify Support

2021年2月1日

The worse when it comes to doing business. I do not plan to do business with Facebook ever again. My items were being rejected after being reviewed as not following guidelines or policy when my business complies and is only skincare. No medical or device, personal attributes or whatever other reason I have been denied.I’m over all done with Facebook. Not a fan or supporter anymore.

Oil On My Hands
美國
使用應用程式 3個月
Meta 已回覆 2021年2月2日

Thank you for leaving your review. Your products not being approved by Facebook definitely sounds stressful. When it comes to product approval this is something determined directly by Facebook that Shopify does not have a hand it. Merchant feedback is extremely valuable to help improve our apps, so I'll be following up via email shortly to see if you have any additional details to share. - Anna, Shopify Support